Samsung forum

Rant

Samsung S4 screen cracks for no reason

by satiche / August 9, 2013 1:37 AM PDT

My S4 is only three weeks old and I am ever so careful with it since I like this little gem so much. It was a struggle between iPhone 5 and S4 and I fell for the S4. I am however now very disappointed with it, its screen now shows a fine hair line crack in the lower left corner, about 2 inches long, for no reason. The phone was never bumped and has an S4 flip cover on it.

Apparently, from other complaints that I have read about, Samsung will not do anything about this, though it is a defect in the glass. Had I purchased an iPhone 5, Apple would have simply replaced the device if it's less than a year old. The power switch on my son's iPhone 5 became sticky and it started to cause the screen to flicker on and off. We booked a time with the Genius Bar, walked into the store, and without any qualms, my son had a brand new iPhone 5 within 5 minutes. The old one was sent back to Apple for postmortem analysis. RIP Steve Jobs, and thank you thank you ... a million times.

Morale: If you are thinking about an S4, well, think again. Samsung will not have me again. It's not a struggle anymore, I'm going back to Apple and not turning back. Everyone I know now knows about Samsung and in particular the demise of S4s. And .. good luck to all those with S4s or other Samsung devices. I really mean it.

Post a reply
Discussion is locked
You are posting a reply to: Samsung S4 screen cracks for no reason
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Samsung S4 screen cracks for no reason
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Popular Forums
icon
Computer Help 51,224 discussions
icon
Computer Newbies 10,453 discussions
icon
Laptops 20,090 discussions
icon
Security 30,722 discussions
icon
TVs & Home Theaters 20,937 discussions
icon
Windows 10 1,295 discussions
icon
Phones 16,252 discussions
icon
Windows 7 7,684 discussions
icon
Networking & Wireless 15,215 discussions

Finding the best 360 camera

GoPro, Pixpro, or Ricoh?

You can spend hundreds or even thousands of dollars on a 360-degree camera. We tested three of them to find out what kind of quality and ease of use you can expect at each price point.