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Question

Samsung PN51D550 Power Suppy Toast After 4 Weeks?

by MattyG2012 / January 24, 2012 9:29 AM PST

Tonight I was watching tv and all of a sudden it just shut off on me randomly and the red stand by light started flashing. It wouldn't turn on at all so I unplugged the tv and plugged it back in and it all it does is click a few times like it's trying to turn on and then after 5 seconds or so the clicking stops and the red stand by light just blinks twice pauses and blinks twice over and over again.

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All Answers

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Answer
X-MAIN
by Guinnessohio / May 2, 2012 12:15 PM PDT

I had the same symptoms on the same tv. Samsung sent a tech and they replaced the X-Main. With the rear cover removed, it is the board on the top right hand side. Seemed very easy to do. The tech said the board (x-main) would have cost $120 plus labor.

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Samsung PN51D550 died
by Leysa1976 / June 28, 2012 1:11 PM PDT
In reply to: X-MAIN

My 6 month old Samsung PN51D550 HDTV died today. It turned itself off, clicked for a few minutes and the red LED (near bottom left corner of frame) flashes twice quickly every second. This HDTV will not turn on, and is obvously very cheaply made. My famly is very annoyed. We will never buy another Samsung product.

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Re: Samsung PN51D550 died
by Samsung_HD_Tech Samsung staff / June 29, 2012 1:10 AM PDT
In reply to: Samsung PN51D550 died
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Answer
4 Days, and then again
by pilotjones / January 14, 2013 7:00 AM PST

The same thing happened to my 4 day old tv last November (2011). Now I have a 13 month old one, same model, and here we are again. Clicking and not turning on. Has anyone else had the main board replaced as a solution? Know where to get one without the service guy upcharge included?

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QUICK DO THIS!!!
by R. Proffitt Forum moderator / January 14, 2013 7:35 AM PST
In reply to: 4 Days, and then again

In the USA I see folk get a 3 month warranty extension when they register the set at www.samsung,.com

If you are like the rest or the neutron at the bar, no charge.
Bob

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Re: 4 Days, and then again
by Samsung_HD_Tech Samsung staff / January 15, 2013 6:42 AM PST
In reply to: 4 Days, and then again
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Thanks, it's fixed
by pilotjones / January 18, 2013 2:52 AM PST

Bob, thanks for your idea. I had pretty much ruled out the manufacturer as my warranty was just past; and we've all had failed experiences with that before. However, I did contact Samsung, explained the whole thing, and they sent out a guy under warranty. Samsung handled it very well and we are satisfied with their support.

The local guy at TechCenter, Bloomington MN deserves props, too. He called 24 hrs after the ticket was opened, came early, and was done in 20ish mins.

Since I arrived at this thread trying to do my own research, here's what was wrong for others who may need to fix it themselves:
Recap of the problem: pushed power button and tv made the normal turn on click, followed by the turn off click. This cycle occured 5ish times, then the red light flashed 2 times every few secs.

Fix: Tech unplugged the x-main board and the tv powered on normally, just without the back light, thus verifying that board was the problem. Replace x-main board.

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Answer
Same Samsung defect
by Saintnick58 / March 13, 2013 8:29 AM PDT

I have the same problem. This must be a defective design by Samsung. I have never had a television break after only 14 months. I will buy the x-main and try the same fix. Thanks for the Information.

Can't afford to buy another Samsung even with the great picture.

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Re: Same problem as above
by Samsung_HD_Tech Samsung staff / March 13, 2013 8:37 AM PDT
In reply to: Same Samsung defect
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Samung defect
by Saintnick58 / March 13, 2013 11:02 AM PDT

Thanks for the note, but that is a Samsung USA support site and I am in Canada.

As well, the TV is already registered at Samsung.com so I would not qualify for the extra 3 months of service.

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Make the call, ask for the 3 month extension.
by R. Proffitt Forum moderator / March 13, 2013 2:44 PM PDT
In reply to: Samung defect

Use the old "hey they give it to the yanks."

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I have the same problem
by Kev2242 / April 29, 2014 4:15 PM PDT
In reply to: Samung defect

Hi, I was wondering how you made out. A buddy wants to sell me the same tv with the same symptoms. I was wondering where you got your part from and how much it was. I also live in Canada. Alberta..

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Yes I lived in Canada for many years.
by R. Proffitt Forum moderator / April 30, 2014 1:17 AM PDT

I learned how to get parts paid for and shipped over the faux border but to answer some of your question, parts are at shopjimmy.com, samsungparts.com and if it can't be from there, ebay.

This thread is more than 826 days old so the above suggestions are well past their expiry date.
Bob

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At 14 months, in the USA. QUICK DO THIS!
by R. Proffitt Forum moderator / March 13, 2013 8:55 AM PDT
In reply to: Same Samsung defect

Register your set at samsung.com and most get a 3 month extension. Then call it in.
Bob

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Answer
Parts
by Kev2242 / April 29, 2014 4:18 PM PDT

I live in Canada and am in need of the x main board. Can anyone recommend a place to order it.

Thanks,
Kev

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