Samsung forum


Samsung plasma vertical line in the middle of the screen

by rechinell / December 1, 2012 9:04 AM PST

hi, i have a plasma samsung tv, model ps59d550 which has a thin vertical line in the middle on the screen. the line is mostly red, but when is a dark picture she faded. i need to know if the problem can be fixed without to change my panel. is because of xsus board or buffer? can anybody who has a similar problem give me a advise? thanks

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Samsung plasma vertical line in the middle of the screen
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Samsung plasma vertical line in the middle of the screen
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Samsung plasma vertical line in the middle of the screen
by rechinell / December 1, 2012 9:09 AM PST
Collapse -
You'll have to get a tech to look at it.
by R. Proffitt Forum moderator / December 1, 2012 9:18 AM PST

My bet is the panel or the panel driver. I'm not a Samsung tech but an electronics engineer. Either item is not user serviceable so let's hope it's in warranty or close enough. In the USA I see you can register the set for 3 more months of warranty and some credit cards double the warranty and then some retailers like Costco extend the warranty.

Sorry that I can't tell you which it is. It is even possible that it's some connection but from what I've seen over the years the odds are not in favor of that.

Collapse -
Re: Samsung plasma vertical line in the middle of the screen
by Samsung_HD_Tech Samsung staff / December 3, 2012 1:17 AM PST

Hi rechinell,

Thanks for your message. But just so you know: if you want Samsung support, I support US products and customers. And from what I can tell, this model is for Australia. (Correct me if I'm wrong.) So while I can't help you directly, if you want Samsung help, here's the Samsung Australia portal for support on that product:

Hope this helps you!

HD Tech

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions

CNET Holiday Gift Guide

Looking for great gifts under $100?

Trendy tech gifts don't require a hefty price tag. Choose from these CNET-recommended useful and high-quality gadgets.