Samsung

Question

samsung plasma tv

by neto3333 / March 7, 2013 9:57 AM PST

hi, i have a plasma tv that i bought in 2011 i read that is not recommendable to watch content with the black borders for long time, because this can cause some image burn problems, but alot of movies have this black lines even with the zoom, any recommendation.
thank you.

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: samsung plasma tv
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: samsung plasma tv
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
Re: samsung plasma tv
by Samsung_HD_Tech Samsung staff / March 7, 2013 11:54 PM PST
In reply to: samsung plasma tv

Hi neto3333,

Thanks for your question. Often times you can go to the source device and have it play at a different aspect ratio. For anything on the TV's side, I'd need to know the product's complete model code.

HD Tech

Collapse -
thank you.
by neto3333 / March 8, 2013 10:03 AM PST
In reply to: Re: samsung plasma tv

HI, is a 43 inch plasma tv model "PL43D490" i bought the tv in 2011, a friend that bought a similar plasma samsung model has some image retention problems, but i hear that the new tbs including mine have image bur protection.
Thank you.

Collapse -
Re: samsung plasma tv
by Samsung_HD_Tech Samsung staff / March 11, 2013 3:26 AM PDT
In reply to: thank you.

Hi neto3333,

Thanks for your message. But just so you know, I support US products and customers. And from what I can tell, this model is for Brazil. (Correct me if I'm wrong.) So if you want the most accurate information, here's the Samsung Brazil portal for support on that product: http://www.samsung.com/br/consumer/tv-audio-video/tv/plasma/PL43D490A1GXZD

Hope this helps you!

Regards,
HD Tech

Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

Tech for the holiday

Find recipes for July 4 with these foodie apps

The Fourth of July means fireworks, fun and food. If you're planning on a barbecue this weekend, we've got the apps to help you find holiday-inspired recipes.