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Samsung PC Share Manager Version 2.1: Where ? Help!!!

by LPRDP1 / July 13, 2009 12:05 AM PDT

What I have:

-Laptop Windows XP Pro (SP3), using USB Mass Storage Drive (w/ JPG, MP3, AVI, MP4)
-Samsung PC Share Manager, Version 1.5
-Samsung LN52A750 TV with USB & Ethernet ports

What I can do:

-InfoLINK starts up on TV whenever I turn it on, displaying Weather, Stocks, RSS feeds, etc.
- I can plug a USB thumbdrive/flashdrive to the TV and access Photos, MP3s, Videos
-On my laptop in PC Share Manager I can see shared folders from C: and F: (via USB) drives. I can see the IP address as accepted for the TV
- On the TV, Manual Setup, I can verify the PING, Domain, MAC address

What I can not do (or do well):

- Hitting W.Link button for WiseLINK Pro does not open the application on the TV. I get an error message: "No network connection..."
- After much fiddling (on the TV, PC Share Manager, laptop, folders, router settings, rebooting, turning devices on and off) I -- accidentally -- was able to see the WiseLINK screen (twice) on the TV. Both times (1-clicking for photos, and 2-clicking for MP3s) the application disappeared and returned an error message.
- I can not replicate the situation to get WiseLINK Pro on the TV.
- I looked on the Samsung web site download section for my TV, only to find version 1.5 -- Where can I get Version 2.1? Should it work for my model TV?
- I tried a forum post suggestion to try TVersity software. I loaded some photos, music, and videos, but couldn't get a connection to the TV.


Can anybody help me with this deplorable situation? The TV is great but is less of a charm without this DLNA WiseLINK Pro option.

Thanx for any advice.

Len
(Frustrated, Happy HDTV Owner)

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Samsung PC Share Manager Version 2.1: Where ? Help!!!
by Samsung_HD_Tech Samsung staff / July 14, 2009 10:28 AM PDT

LPRDP1,

The 2.1 version is for specific 2009 models. The version on the website for your specific model is the latest version for that specific television.

Are all the files you're trying to play match all three of the specs as listed in the manual? (Codec, Audio codec, resolution) All three of those items need to match to allow playback with the PC Share Manager.

--HDTech

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Codecs, Audio Codecs, Resolution
by LPRDP1 / July 14, 2009 11:25 AM PDT

Thanx for responding.

As stated, I can not get the WiseLink Pro screen to consistently appear on the TV. The 2 times it did happen it yielded an error message that disappeared before I could really understand it.

When I check my Series 7/750 manual, I don't find a description of acceptable codecs and resolutions. I find a list of file extension types:

Image - .JPG or .JPEG
Audio - .MP3
Video - MPEG1 (.MPG or .MPEG)
MPEG2 PS/TS (.MPG or .MPEG or .TRP or .TS or .TP)
DIVX (.MPG or .MPEG or .AVI)
MPEG4 / H.264 (.MPG or .MPEG)

The files in the C/: folder I have made shareable to PC Manager all fall within the above formats.

I don't know what else to do.

Len
(Frustrated)

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WiseLink pro
by markc nz / December 9, 2009 7:38 PM PST

hi, in the pc manager you need to accept the connection from the TV to the computer. In pc share manger click share | set device policy. you should see your tv listed there. click the accept button. this will allow your pc to accept connections from your tv. it is a privacy setting so people cannot automatically stream from your pc via your wireless connection if you have one. regards, mark

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Samsung wireless dongle
by ldonal / April 25, 2010 4:26 AM PDT
In reply to: WiseLink pro

I am having trouble shooting issues. I have the samsung plasma 860, HP touchsmart pc, and the samsung wireless dongle. I am having trouble streaming music from my pc. I have followed all instructions: accepted connection from pc to tv, installed and updated pc share manager. When I try to stream, I receive this message "Request cannot be completed. Media play will be return to the main screen". Please help!

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