Samsung forum

General discussion

Samsung PC Share Manager 2.0

by Basil_Greece / June 2, 2009 7:32 AM PDT

Hello, it's been about 4 weeks since i bought my le32b650 and i've already connected it using Ethernet cable with my WinXp. I've been able to play almost every content i've tried but i have a few observations..
1. The software runs slowly. REALLY slowly. When you browse for a folder, it usually takes 10 seconds to list 5 folders in the folder treeview.
2. In some cases, content that plays one day, the next day will not. Strange behavior.
3. Microsoft Media Player 11 can publish content without the need to apply changes every time.
4. Some mkv content i've tried to play in 1080p, continuously got me a message that the request cannot be completed. After loading and refreshing the content, i close the Samsung pc Share software, kill the server, then restart the software (so the server restarts again too) and everything is ok.
5. No drag&Drop support for windows folders. The gridview should accept folder/objects from the WinXP windows. Sharing would be much easier.
6. Still no FF/RW for the MKV using DLNA. If i play mkv content from my usb, there is FF/RW support... very strange.

Anyway a think i got everything i had in mind till now.
I home someone from the samsung software RnD department gets a memo Happy

Post a reply
Discussion is locked
You are posting a reply to: Samsung PC Share Manager 2.0
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Samsung PC Share Manager 2.0
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Samsung PC Share Manager 2.0
by Samsung_HD_Tech Samsung staff / June 2, 2009 12:42 PM PDT

Basil_Greece,

This is really good information, and I appreciate you taking the time to post it. I will be happy to send these comments to the people who work closest with the software.

Allow me a few follow ups:

1. When you say (#2) that content that plays one day - which content are you referring to? (Or all the formats experiencing this?)

2. Could you explain the importance of this to an R&D guy who might read this? Was this a comparative term with WMP11?

3. The MKV content - does it match the container, codec and audio codec as listed in the manual? All three of those criteria must be met for the file to play properly.

Thanks!

--HDTech

Collapse -
How to show the folder.jpg when browsing MKV's
by briangf / June 2, 2009 4:30 PM PDT

Hi There
Im the very satisfied user of a LE40B658, but have some questions...
Is it possible to get video menu to show a .jpg as cover for the actual folder. Im currently browsing MKV's located in seperate folders. Is'it the size or the name of the .jpg or something else?
I have an example where it works fine, so I know it can be done :D.
Thanks in advance!
Brian

Collapse -
FollowUps
by Basil_Greece / June 3, 2009 2:09 AM PDT

Let me clarify on all 6 of them.

1. The software runs slowly. REALLY slowly. When you browse for a folder, it usually takes 10 seconds to list 5 folders in the folder treeview.
--


2. In some cases, content that plays one day, the next day will not. Strange behavior.
--
Some .mkv content (H.264/AC3), .avi(XVID/PCM) that i have seen yesterday, do not play today.

3. Microsoft Media Player 11 can publish content without the need to apply changes every time.
--
I do not know if this is done by re-publishing the content, but having constantly to update the media server each time i add content to the shared directories, considering the fact that over 80-100 files have to be re-indexed, is getting some nerves. Maybe some other way of constantly monitoring the shared folders for changes, or another way to update the media server without disconnecting the tv from the media center would be great.

4. Some mkv content i've tried to play in 1080p, continuously got me a message that the request cannot be completed. After loading and refreshing the content, i close the Samsung pc Share software, kill the server, then restart the software (so the server restarts again too) and everything is ok.
--
This does not always fix the playback issues. The mkv content matches H.264/AC3. It is pretty weird that restarting the media server fixes the error messages from the TV. Maybe if corrupted or incomplete files are in the shared directory, the update gets corrupted??

5. No drag&Drop support for windows folders. The gridview should accept folder/objects from the WinXP windows. Sharing would be much easier.
--
No Clarification is needed here. Sharing a folder would be much easier.

6. Still no FF/RW for the MKV using DLNA. If i play mkv content from my usb, there is FF/RW support... very strange.
--
As i described above, the content match the criteria described here http://i397.photobucket.com/albums/pp60/samsung_hd_tech/Page82.jpg.

Thank you very much for your reply and your efforts to assist.

Basil

Collapse -
Share manager
by smsgownr / July 6, 2009 8:32 AM PDT
In reply to: FollowUps

Guys,
Sorry to hear you are having probelms I've found share manager (2.0) to be quite stable.

On XP SP3 it works well even with my PS3. It does take a while to update the database but not very long.

Share manager even provides thumbnails of the media which other DLNA servers don't even do yet.

I don't have the same model TV so any experiences I have with that would not be relevant to this topic.

Heres a few tips.
- Activate UPNP on your firewall if you have one.
- Wired connections work best.
- If you can, don't go through a firewall, use a switch not a hub or use the existing switch ports on your router/firewall.
- If you use wireless make sure there is no interference with other access points, if there is you can usually choose another channel on the access point setup.
- Make sure you have allowed the TV/player access in Share manager. This is in the menu and you will get a list of devices share manager has dicovered. By default none is allowed access.
- If your files system is FAT then you will be limited to about 2G size files

Hope this helps.

Collapse -
Problems Continue
by Basil_Greece / June 14, 2009 4:53 AM PDT

I care to say that the problems i have with the Share Manager 2 continue to bug me a lot.
The fact that i receive "Request cannot be completed. Media Play will return to the main screen." even thou i have no firewall installed and the media are according are according to the one allowed by the manual, make me consider that either Share Manager 2 was poorly made or the television's software is really buggy.
I have tried restarting the server, restart the tv, restarting the pc, re-installing the software. Nothing. Since yesterday i can't play any media, even the one i could the day before. I feel very desperate and angry with my decision to go with the DLNA-Samsung solution. I feel that my only way out would be a 500gb usb HDD so that i can use it as a source and play my media, even thou updating that hdd will cause more pain in my daily needs.

Are there any plans for a Share manager 2.1 or 2.0.1 that would fix all the issues?

Collapse -
Share Manager 2.1?
by Basil_Greece / June 14, 2009 5:05 AM PDT
In reply to: Problems Continue

I've re-checked today the samsung website and it seems a new version 2.1 was available. I uninstalled the previous version and installed the new one.
It seems that many of my media can now play (may be a coincidence).
Still now FF/RW on mkv movies, no drag and drop folder support, no improvement on the browse folders speed.
In general i can't see any changes.
Is there any changelog available somewhere?

Collapse -
Share Manager 2.0 or 2.1
by A850 / July 6, 2009 3:11 AM PDT
In reply to: Share Manager 2.1?

I'm trying to locate a more recent version of PC Share Manager than the v 1.0 that came with my TV. I've looked on the Samsung website and can only locate v 1.5 at best. Does anyone have a link to the v 2.0 or 2.1 mentioned here?

Thanks
A850

Collapse -
Share Manager 2.0 or 2.1
by Samsung_HD_Tech Samsung staff / July 6, 2009 5:56 AM PDT
Collapse -
Is Share Manager suitable for A750
by DownUnder8 / July 6, 2009 2:06 PM PDT

Hi Samsung Tech,
I've a brand new LN40A750 TV. I'm loving it! I've v1.5 downloaded. Can i use Share Manager 2.1 since it does not list it under my model? Thks in advance.

Collapse -
Is Share Manager suitable for A750
by Samsung_HD_Tech Samsung staff / July 6, 2009 4:31 PM PDT

DownUnder8,

That's an excellent question. I believe the answer is yes, but since it isn't listed under your specific model, let me double check with one of our specialists. I should have an answer by tomorrow.

--HDTech

Collapse -
Is Share Manager 2.1 suitable for A750
by DownUnder8 / July 7, 2009 12:14 PM PDT

HDTech, thanks Heaps! Super response time too! OK, got to get back to watching my new TV now! Ta again!

Collapse -
Is Share Manager suitable for A750
by Samsung_HD_Tech Samsung staff / July 7, 2009 4:20 AM PDT

DownUnder8,

I'm glad I asked. The answer is actually no. The v.2.1 is for 2009 models, and will not support the A750.

So the latest firmware on the A750 samsung.com support page is the latest version for your particular model.

Instlling the other version, if you already have, shouldn't hurt the television, but it may not support the files that you want to play. Best to stick with the version appropriated for the television.

--HDTech

Collapse -
Share Manager 2.1 and no device found
by A850 / July 6, 2009 11:45 PM PDT

I've installed both my WIS08BG adapter on my LN52A850 and PC Share Manager 2.1 on my pc running Windows XP. The adapter appears to be working fine since I can view InfoLink. Everything in PCSM also appears to be ok yet when I go to "Set Device Policy" there is no device. I've tried several different startup sequences of the TV, adapter,computer, and PCSM to no avail. Has anyone found a particular sequence that works or might there be another problem altogether ?

Collapse -
Still too slow
by Basil_Greece / July 26, 2009 7:28 AM PDT
In reply to: Share Manager 2.1?

Could the tech support or rnd Fix the "too slow on navigate" problem?
Moving from a folder to a subfolder or another folder takes from 2-10 seconds. Too many events on the treeview maybe?
It drives me insane to navigate to c:\videos\new\tagged\music. It takes from 10secs to 1min to navigate there and share a folder.

Collapse -
to add
by SzymonT / July 7, 2009 5:27 PM PDT

7. allow to share non-local folder (in example network folder mapped to local drive).

Collapse -
Access to network folders
by dencott / August 15, 2009 11:59 PM PDT
In reply to: to add

I agree with SyzMonT - most of the multimedia I want to play on my Samsung TV is stored on a network attached storage device (NAS). I can map it to a local drive on my PC and set it to share in PC Share Manager but the TV can only see items that are physically on my PC.

Is there any fix for this (other than moving 100's of gigs of files to my PC)?

Windows XP Sp3, PC Share Manager 2.1 and UE40B7020WWXXU TV

System works great otherwise!

Collapse -
Samsung PC Share Manager 2.0 & LN52B750
by simmonsez / August 19, 2009 10:39 AM PDT
In reply to: to add

I am new so I hope i am in the right thread.
I have the Samsung LN52B750 using the Samsung PC Share software 2.0. I have no trouble sharing folders pictures, music, and video. The issue is losing medis file recognition after it plays for variuos periods of time. I have not been able to watch a full movie without this happening. I will un share, re-boot, and share the specified folder again and it will play for a while and it will lose file recognition again. I am running an external hard drive through the computer to a router. LAN cable from router to TV. Running windows XP

Appreciate any input

Collapse -
Loss of file recognition during playback
by dencott / August 19, 2009 5:39 PM PDT

The loss of file recognition could be a network problem. If using wireless try switching to hard wired.

Collapse -
Access to network folders
by dencott / August 19, 2009 5:42 PM PDT

I have made some progrees getting my NAS device to show up on the TV. The device is a Buffalo Terastation and can be configured as a DLNA server. Having done this the TV can see it and some of its folders but it cannot see any of the media inside them.

I'm now away for a few days but will look at it again on my return. If I crack the problem I'll post the solution here.

Collapse -
Samsung DLNA bad programmed - Network access not possible
by jstaeb / August 19, 2009 11:59 PM PDT

@dencott

Hey, well, I have the same combination (nearly).
NAS: Buffalo Terastation, Allnet All6600 (Hardware same as Thecus M5200), usind Macrovisions MediaServer (a DLNA Server).
TV: Samsung 40B8090
PC: ThinkPad T60p, PC with VIA18000

I get the same problem, that you cannot play Video-Network files.
So I tested around with the NAS-build-in DLNA Servers, Samsungs PC Share Manager, TwonkeyMedia and TVersity.

I can play my mp3's with help of Twonkey or TVersity. But not the video files (both local AND network!).

So heres the problem which is suited by Samsungs bad programmed PC Share Manager and firmware INSIDE the TVs!

Using the Windows Vista example videos (eg. 'bear.wmv'), I shared them with the Samsung PC Share Manager -> it works fine.
Now, copying this video to a NAS folder (complete open folder, no ACLs/passwords), and share it again with the PC Sharer Manager -> the TV don't recognise the format!
Now, trying to stream it with the NAS-build-in DLNA servers -> same problem.
Share/stream with Twonkey or TVersity -> same problem.

Conclusion.
Samsung's programmer where very lazy in prgogramming the PC Share Manager and firmware. As it seems, the NAS Systems using Linux based filesystems, the PC Share Manager is not reading the file for the format! This makes also sense, because as told earlier, also Twonkey and TVersity coudn't stream also local video-files.
PC Share is reading the format/coding it out of the filesystem, which is quite a differenz. So, you will never be able to supply a video-file located on a linux-based machine. Also, it seems that the PC Share Manager first submits the file-format/codec infos to the tv. This is bad, because you will then never be able to play a movie without the PC Share Solution, which (I think) is against the DLNA API as well.

So, as long as Samsung comes not up with a real/correct solution, this will always be a problem. As a Workaround, you can only connect your PC directly (hdmi, dvi, video, sound) to the tv, and use your favourite MediaPlayer (VLC, MediaPlayer, ...) to play these files located on a NAS. Or, you copy them first to your PC, share them and play them.

Collapse -
Samsung DLNA bad programmed - Network access not possible
by dencott / August 24, 2009 11:37 PM PDT

jstaeb, thanks for your reply. I think you are right in saying that Samsung's software/firmware needs more work. Surely the whole point of DLNA devices is that they can talk to one another. I have now given up trying to get network media to play on my TV.

By the way it sounds like your TV can see the network video files but then cannot recognise the format. Mine cannot even see the files although it can see and navigate the directory structure.

I also have a Netgear digital entertainer box. That has no trouble seeing network files and playing them on any TV via a suitable cable.

Collapse -
Samaung DLNA-Nas network access
by aussie55 / December 31, 2009 10:53 PM PST

I have the same problem
i've got the EU40B8000 and a Thecus 3200pro Nas (3Terra)
but can't connect (stream)2 my TV
i've got a Kiss 558 player witch has nearly the same program
(PC-Link) with it i can stream through Nas-Laptop-Samsung TV
hope you have found a way

Aussie

Collapse -
BAD DLNA-Nas network access
by aussie55 / April 29, 2010 8:09 PM PDT

the answer to all my problems is an A.C.Ryan mini PlayOn HD 90Euro

Collapse -
Hard cable
by simmonsez / August 20, 2009 9:51 PM PDT

Thanks for the reply. I am running a hard cable to the router and to the TV. It is strange that TV will play a video for different lengths of time before it loses file reconition. When this happens it does not recognize any of the media shared, pictures, music, or video.

Collapse -
SAMSUNG LCD 55' Series 6 650 - PC media share
by whedon255 / August 28, 2009 6:11 PM PDT
In reply to: Hard cable

I have the pc media share, ver 2.1, ithas an entry in the firewall, and on the tv I can see my computers, the windows media sharing folders, my TVersity service and the PC Share service. I can see the folders, and I can see the files. But nothing will play. The pictures wont, the music won't, and none of the video files will. The video files are almost all dvix/xvid files. How can I fix this issue? I got the TV two weeks ago. It is connected via an ethernet cable into a Netgear N bridge connecting to a Netgear N Router. The systems it see's are XP, Vista and Seven. I have allowed the device to connect via the Samsung software as well. So I am stumped. Any help would be a ppreciated.

Collapse -
Samsung DLNA
by emkmd / January 2, 2010 12:00 AM PST

Hello,
I have the latest firmware on my LN52B750 and have the TV hard wired to my network. I was able to rip a DVD onto my Buffalo NAS and enabled DLNA. The TV is able to see the drive and able to play videos (mpg, vob). However, when I select the first VOB for the DVD I get the disk menu, but am not able to select play. There is a second menu page that I can navigate to. Any advice. Should I convert or rip the DVD as an iso. I did try to play an mp3 off the NAS and the file type was not supported. I have not loaded the PC share software onto my laptop, but the TV is able to see it. Considering the problems people seem to be having with the software, I am going to try to avoid it.
Thanks.

Collapse -
Slow Navigation
by tyler78 / January 22, 2010 8:52 PM PST
In reply to: Samsung DLNA

I have 32B653 and using Pc Share Manager 2.3(I guess, latest one)

I have the same problem. Slow navigation. It kills me. I've tried other softwares but didnt work. Interestingly, only software that works on my pc and tv is Pc Share Manager.

When will you release new version with faster navigation and better folder view? We're dying here. Is it so hard?

And that 32 folder limit is bad. I hope you'll remove that on the next version.

Collapse -
I have the same problem
by fasteddie100 / August 30, 2010 11:20 PM PDT

I can see the folders and files from my PC, but can't play them. I get an error message that says format is not supported. I would be interested in knowing what the problem is.

Collapse -
PC Share Manager 2.33
by inspectercoley / January 16, 2011 7:33 PM PST

I am also having issues with this software.

I have Windows 7 64 bit and the server runs fine and shared correctly until I try to refresh / update the database. I run the query and then the software says an error has occurred and the media server has been stopped.
If I then restart the server then the folder is still shared but only half of the files in the folder are shared.
If I go in and share the folders lower down individually then they seems to share but when I then share the folder above it groups them all together and then breaks.

I have tried using the windows media player share software but this doesn't display properly on the tv and is just a small box.

Is there a difference between 2.33 and 4.2

Should I try getting 4.2 even though this isn't listed on my TVs support page:

http://www.samsung.com/ie/support/detail/supportPrdDetail.do?menu=SP01&prd_mdl_cd=UE40B7020WWXXC&srchword=UE40B7020WWXXC

Also this support page is a nightmare to find each time.

I have tried a few other servers that work ok but I get big grey borders at the top and bottom, if they are in widescreen.

Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

Big stars on small screens

Smosh tells CNET what it took to make it big online

Internet sensations Ian Hecox and Anthony Padilla discuss how YouTube has changed and why among all their goals, "real TV" isn't an ambition.