If the restore media fails it could mean the laptop crash was a sign that the laptop needed repairs and not an OS/driver issue.
Post this request in the CNET Samsung forum too at http://forums.cnet.com/samsung-forum/
Hi I have a Samsung Notebook QX-411-W01US purchased from BestBuy and I am having difficulties finding the drivers that I need. It recently crashed on me and would not restore so I used the Samsung recovery disk to restore it. Everything seemed fine but I cannot connect to the internet.
My device manager says that the following drivers are not installed:
3D Video Controller
Intel(R) Centrino(R) Wireless-N + WiMAX6150
PCI Simple Communications Controller
SM Bus Controller
Universal Serial Bus (USB) Controller
Also there are no programs installed on it as there were when I bought it but my hard drive is saying that I have used 186gb.
If anyone could help it would be greatly appreciated.