Samsung forum

Question

Samsung LED TV wavy screen

by dunxton / March 2, 2012 10:45 PM PST

I bought a UA40D5030 samsung LED TV a month back. Whenever I play any HD movies (720p or 1080 p/i) from my USB drive (Pen Drive & HDD), I see that the screen becomes wavy.It is as if the waves are moving from bottom of the screen upwards. The problem is more evident during dark scenes.

I contacted the Samsung service and they tested by replacing both the IP board and the AV board with new ones but the problem still persists.They have no clue how to resolve the problem. Kindly help what else can the problem be ?

Also, since I am on warranty, can I ask for a replacement of the set if they cannot resolve the issue ?

Kindly help.

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Samsung LED TV wavy screen
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Samsung LED TV wavy screen
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
nice website
by Achmax123 / March 3, 2012 2:13 AM PST

Hi,
I think this problem can be easily solved with the help of Samsung help center .You have to try this at least one time.

Thanks
In 2012

Collapse -
Tried it already
by dunxton / March 3, 2012 11:11 PM PST
In reply to: nice website

Thats what I did first. I got in touch with Samsung help center and called the service engineer home. But after inspection the engineer remains clueless and said that he couldnt help me anymore. They are unable to identify the issue.

Collapse -
Issue not seen with Led Motion Plus
by dunxton / March 4, 2012 2:26 PM PST
In reply to: Tried it already

When I turn on the LED Motion Plus feature in the Picture settings, I do not see the wavy effects. Can the problem be with the LED lighting ?

Popular Forums
icon
Computer Help 49,613 discussions
icon
Computer Newbies 10,349 discussions
icon
Laptops 19,436 discussions
icon
Security 30,426 discussions
icon
TVs & Home Theaters 20,308 discussions
icon
Windows 10 360 discussions
icon
Phones 15,802 discussions
icon
Windows 7 7,351 discussions
icon
Networking & Wireless 14,641 discussions

Smartphone tip

Hoarding photos on your phone?

Those picture are hogging memory and could be slowing down your phone.