Samsung forum


Samsung LED TV suddenly no sound from any input

by markinkent / December 7, 2012 9:31 PM PST

I have Samsung 37 LED TV (UE37C6000RKXXU) and all of a sudden no sound from any input device (Virgin TIVO, DVD, Wii or even play a movie clip via USB stick). It worked fine and is now JUST outside the warranty period. I have nothing on headphone output either.

Any suggestions ? Searching the internet this seems to be a common problem.

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All Answers

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Further information on the above
by markinkent / December 7, 2012 9:37 PM PST

Just to clarify I have confirmed that the settings are not set to external speakers.

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Quick, do this!
by R. Proffitt Forum moderator / December 8, 2012 12:37 AM PST

In the USA you usually get 3 more months warranty if you register a HDTV. I don't see if you tried that.

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Re: Samsung LED TV suddenly no sound from any input
by Samsung_HD_Tech Samsung staff / December 10, 2012 4:06 AM PST

Hi markinkent,

Thanks for your message. But just so you know: if you want Samsung support, I support US products and customers. And from what I can tell, this model is for Netherlands. (Correct me if I'm wrong.) So while I can't help you directly, if you want Samsung help, here's the Samsung Netherlands portal for support on that product:

Hope this helps you!

HD Tech

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