Most of the recovery options use a recovery partition on the hard drive to do the recovery. When you replace the hard drive, you lose that recovery partition, so that's likely your problem. I use Norton Ghost and Easeus Todo Backup Free for my backups, and never have had a problem since 2004, but I suggest you contact Samsung since you're using their software for backup.
I have a samsung q330 laptop, lots of important files and applications on it - windows 7 os. A few weeks ago I started getting a warning that the hard drive was going to fail soon, so I backed up all my files using the samsung recovery solution 4 onto an external hard drive that I had. I then purchased a new hard disk drive and took out the old one and added the new one. I thought it would be a simple case of booting with the new hard drive and pressing f4 to access the samsung recovery solution and then copying the files that I had saved on the external hard drive to the new hard drive I purchased. However when I press f4 on booting I get a message saying "operating system not found" which is strange as I should be able to access the recovery solution without windows. Any ideas why this might be happening (Incidentally I can press f2 on booting to access BIOS information and the laptop does read that my new hdd is present). I have since put back in the old drive again and it is still functioning but i would like to replace it with the new one - I don't have any recovery disks or copies of windows operating systems - I was under the impression that all this could be done using the samsung recovery solution and my external hard drive - can anybody shed any light on
a) why am i getting the operating system not found message on pressing f4 after installing new hdd
b) any alternative solutions for me to back up my current files/applications and move them to my new hdd if samsung recovery tool continues to be a pain in the ***
thanks a lot guys