If that fails I'd have to learn a lot more about your PC.
You bring up a good question. How to get PC support for apps. It's not included with the app or the device so how to get help?
I am trying to run Samsung Kies on my Windows 7 and am getting the error "a problem caused the program to stop working correctly" is there some program causing this conflict ?
I have tried to reinstall the program with a clean boot but its not helping.
Do you know what an OLED TV is?