I been talking to At&t this week about the same issues with the SGH-A877 Impression,the touch-screen has frozen-up and there are no alternatives to making calls. All they could do is send me a refurbished model of the same phone.
So I've had my impression since the end of Jan. i think and for the past month or so its been freezing up like crazy whenever i text its extremely slow and i can almost type my whole message before it shows up, when i try to use the camera it just sits there with the black screen and the camera icon in the middle until i either take the battery out or wait until it resets and when searching for files it does the same and freezes up...i've heard that there is a new firmware out for the newer ones that is suppose to speed it up on a few things...my cell has been kept in very good condition: it has never been dropped and nor has it been exposed to water. do you think AT&T will replace it? or trade it in on a similar phone? cuz altho i love the phone it just has too many hiccups when it comes to certain things i like...Thanks!