Samsung forum


samsung HW-C500 (protection)fail

by browny1958 / December 25, 2012 2:37 AM PST

I have a Samsung HW-C500 Home theatre Amp and it keeps shutting down with the ( Protection ) flashing then shuts itself off. I am using the proper gauge spkr wires ,trimmed, attached properly.Spkrs r good also ? Any one out there with a way to disable or repair this annoyance? As Always 3 months after warranty is over.

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All Answers

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by R. Proffitt Forum moderator / December 25, 2012 2:43 AM PST

In the USA many products get another 3 months when you register it. QUICK. DO THAT.

As to he protect message, I've lost count how many times it was a short in the wires.

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amp protection
by browny1958 / December 25, 2012 10:52 AM PST
In reply to: Quick.

The warranty is just past so it didn't work (3 months) Thanks and the wires you r talking about to the power supply?Or the wires on the mainboard ?

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I can't speak of the internal wires.
by R. Proffitt Forum moderator / December 26, 2012 12:17 AM PST
In reply to: amp protection

I've found the external speaker wires to be shorted. Many consumers can't tell the difference between a short or an open.

-> The tip I gave adds 3 months and since you are on the hairy edge of that you won't know till you tried. Every day you delay is another day lost.

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Re: samsung HW-C500 (protection)fail
by Samsung_HD_Tech Samsung staff / December 26, 2012 4:56 AM PST
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