Samsung forum

Question

SAMSUNG HT-BD1250 INTERNET CONNECTION

by tparmer / April 2, 2013 5:53 AM PDT

I CANNOT CONNECT TO THE INTERNET I AM USING THE SAMSUNG ADAPTER WIS09ABGN WHEN I PLUG IT IN THE WIRELESS LAN USB IT SAYS NO ACCESS POINT WHEN I PLUG IT IN THE FRONT USB AND RUN THE NETWORK CONNECTION TEST EVERYTHING CHECKS OUT OK(MAC ADDRESS, IP ADDRESS, ETC) BUT THEN IT SAYS UNABLE TO CONNECT TO THE INTERNET. I AM READY TO RIP MY HAIR OUT HELP ME PLEASE

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Clarification Request
That "sometimes" makes me ask.
by R. Proffitt Forum moderator / April 3, 2013 6:29 AM PDT

How far is it from the TV to the router? Start with it from 20 to 25 feet the first time.

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re
by tparmer / April 3, 2013 7:09 AM PDT

The router is about 20 feet away

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I have a wndr3800 and
by R. Proffitt Forum moderator / April 3, 2013 10:09 AM PDT
In reply to: re

Can't say that I'm not thrilled with Netgear's issues (such as iPhone/pad connection failures.)

Since the IP looks OK, try the DNS entries of 8.8.8.8 and 8.8.4.4
Bob

All Answers

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Answer
Re: SAMSUNG HT-BD1250 INTERNET CONNECTION
by Samsung_HD_Tech Samsung staff / April 3, 2013 1:41 AM PDT

Hi tparmer,

I'm sorry to hear about this. When you run the network test, what's the IP address, Gateway, and DNS that are listed?

HD Tech

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samsung ht bd1250 internet connection
by tparmer / April 3, 2013 6:14 AM PDT

hello
thank you for your help
ip 192.168.1.3
subnet mask 255.255.255.0
gateway 192.168.1.1
dns 192.168.1.1

sometimes it says cant find access point
sometimes it says cant find shared pc
sometimes it says internet unable to connect during the network test but all the addresses check out

my router is a netgear n600 model wndr3400v2
my television in a Samsung model un46b6000vfxza

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Re: samsung ht bd1250 internet connection
by Samsung_HD_Tech Samsung staff / April 3, 2013 6:17 AM PDT

Hi tparmer,

Thanks for all that detail. So the network details check out. Let me ask you this: has this never worked? If it had worked previously, what's changed between then and now?

HD Tech

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re
by tparmer / April 3, 2013 7:05 AM PDT

We have had the system for a few years, this is the first time we have tried to hook it up

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Re: samsung ht bd1250 internet connection
by Samsung_HD_Tech Samsung staff / April 3, 2013 11:52 PM PDT
In reply to: re
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