And if there is no support try it the way I do this. I use a DVD RECORDER (too many out there) and let it finalize the DVD. Now I can look at it in Windows for the MPEG files in a folder there.
I've found many discussions about that USB device. Pretty disturbing.
I've been doing plenty of research and experimenting but have been unsuccessful thus far in what I hope will prove to be a worthwhile endeavor. I've got about 10 Hi8 tapes that I want to convert for my girlfriend as a surprise (on a day that's coming up soon! ahh!) but of course the analog to digital process can be a beast for those of us who have never done it before. Here's the tech I've got:
-Samsung SLC810 Camcorder (has an A/V out and an S-Video out)
-Windows 7 64 bit PC complete with plenty of USB ports
-Roxio Easy Media Creator 10
-Avermedia AverTV Hybrid Volar Max USB card (with Composite and S-Video cable adapter)
-3.5mm A/V to R/W/Y composite cable (RCA jacks)
So, essentially, I've got the RCA cable hooked up to the camcorder as well as the composite adapter of the USB card, which is plugged in and lights up/get recognized by the system when a software that's accessing it is running. I have my hi8 video in the camcorder and the camcorder set to Play. I have the LCD on the camcorder closed as the manual says is better to prevent stuttering video playback or something... BUT in both Roxio and Stoik Capturer I have been unable to get the video signal to come up at all. It recognizes the Avermedia USB card, I've installed the latest drivers for that, but no video signal is coming through.
Could it be:
A) the composite cable is bad (even though it works for other devices, i.e. plugging an iPod into a stereo)
B) I'm just not using the right settings on the software I've tried? I use the Capture Video part of Roxio and tried just about all the settings that I thought would make a difference.
C) I need to change a setting on the camcorder to make the video play back through the A/V out instead of on the camcorder itself?
D) Something else entirely?
If anyone has had success doing this or has any ideas as to what I might be doing wrong in this process, please let me know. Thanks!