Samsung forum


Samsung HDTV/monitor newbie questions.

by antdude / September 16, 2012 6:32 AM PDT


1. How do I tell the new Samsung HDTVs and monitors (e.g., SyncMaster T22B350) not to delete the weak/unstable over the air (OTA) channels? I hate having to keep rescanning to get them back. I did not see any on screen options to always keep the unstable/weak channels.

2. Does Samsung have a public official forum? I found its e-mail support annoying and can't even find my monitor model. Sad

Thank you in advance. Happy

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Clarification Request
Sad news but an idea.
by R. Proffitt Forum moderator / September 16, 2012 6:40 AM PDT
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by antdude / September 16, 2012 8:21 AM PDT
In reply to: Sad news but an idea.

But I already tried that antenna outdoor and it did not do well, compared to a huge CM4228 HD antenna that did a lot better (99 to 123 channels picked up!). The problem is that the house is behind a giant hill/small mountain facing the wrong side. It's only one station (KSCI/LA18 in Los Angeles/L.A., CA, USA) that has problems. Sad

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Small world
by R. Proffitt Forum moderator / September 16, 2012 8:34 AM PDT
In reply to: Thanks.

But that's an above average number of channels. Many are getting a handful. Maybe it's time to forget that lone channel and see if they have an internet channel.

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I wasn't able to find LA/KSCI18 online. :(
by antdude / September 16, 2012 10:23 AM PDT
In reply to: Small world

The old couples watch a lot of asian (Chinese and Korean) shows on it. Oh well. Silly Samsung should not delete the weak/unstable channels without permission. Lame design. I also noticed a 50" Samsung HDTV has this problem too.

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Parting tip.
by R. Proffitt Forum moderator / September 17, 2012 2:12 AM PDT

Always call it in. (800SAMSUNG for USA)

Why? If folk call such in and many do, then the message gets sent up. BTW, OTA is what it is so I doubt it's a high priority to TV makers today. That is, my bet is the focus is on APPS and "recurring revenue" which OTA is not about.

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I doubt calling will do any better.
by antdude / September 17, 2012 4:08 AM PDT
In reply to: Parting tip.

Earlier today, I got an e-mail reply/response from Samsung's support:

"... As the model number T22B350 is provided, we would like to
inform that in this model you can press the MENU - Channel -
Channel List - ENTER; you can get the channel list. Select a
channel in the All Channels, Added Channels, Favorite or
Programmed screen by pressing the up and down arrow and ENTER
buttons. Then you can
watch the selected channel. For Memorizing Channels you need
to press MENU - Channel - ENTER, Before your television can
begin memorizing the available channels, you must specify the
type of signal source that is connected to the TV (i.e. an
Air or a Cable system). We would like to inform that Samsung
has a public forum and you can write your suggestions in it.
To access it you need to have a Samsung account, login to it
and can access the forum..."

I already did them. I don't even see its public forum. Sad

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Then the consumer voting and veto methods.
by R. Proffitt Forum moderator / September 17, 2012 4:16 AM PDT

If the product does not meet you needs you return it. That's how the market works today. If products are returned then the place that sells them returns them as well and a market correction takes place.

You saw that with Microsoft Vista.

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Vista wasn't that bad.
by antdude / September 17, 2012 6:36 AM PDT

Windows 8 and Me were worse. Happy

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by R. Proffitt Forum moderator / September 17, 2012 8:38 AM PDT
In reply to: Vista wasn't that bad.

HDCP is on my bad ideas list. Along with your items. MSFT appears to be forcing that new OS harder than they did Vista. At the office, so much trouble with our in house apps that we skipped Vista. And what was very odd, was our in house apps just worked on 7.

Back on topic. OTA is all over the map. At least you understand why.

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