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Samsung HD 1080p television - BLACK line on screen, help!

by Cajunspirit / February 9, 2009 6:14 AM PST

My uncle was using the television to play Valkyrie Profile 2 on this brand new 52" HD television through RCA cables, and now there is a permanent black line running horizontally across the left side of the on screen display. Regardless of the source?

What happened?
How can this be fixed?

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Black line
by Samsung_HD_Tech Samsung staff / February 9, 2009 6:23 AM PST

Cajunspirit,

Is the black line a result of an impact on the television, or did it just appear?

If it's a black line, it may require either a panel replacement or the replacement of electronics, depending on the issue. If it's still brand new, you can either return it to your retailer, or we can send a service technician out to fix the problem. You can schedule that at 800-SAMSUNG.

--HDTech

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Sigh...
by Cajunspirit / February 9, 2009 6:58 AM PST
In reply to: Black line

It just appeared.

It was not struck.
On closer inspection it looks to be blue, have no idea how it got there...

I am not a US resident unfortunately... so these normal procedures do not apply to me...

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Service...
by Samsung_HD_Tech Samsung staff / February 9, 2009 7:11 AM PST
In reply to: Sigh...

There are many service centers in several countries.

Which country do you reside in?

--HDTech

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hmm
by Cajunspirit / February 9, 2009 7:17 AM PST
In reply to: Service...

I live on a small island that can not be seen on traditional maps, off of the coast of Venezuela.

It is called Trinidad.

The model is LN52A 52"...

I read someone else reporting of this, after 40 days of owning it. It would be approximately the same amount of time for us.

Terribly depressed Sad

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Answer
by Cajunspirit / February 9, 2009 8:19 AM PST
In reply to: hmm
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samsung dlp tv problem
by nsangh / September 11, 2010 2:10 AM PDT

when tv is on, on left side of sceen there is black line horizontaly.
what should be the problem. is that lamp or something else ?

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