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Resolved Question

Samsung Galexy Tab won't switch on or charge

by REALPUNK105 / August 11, 2011 6:50 AM PDT

Hi everyone,

My partner has a Samsung Galaxy Tab that has been in good working order for a few month now, but it no longer shows that it is charging no matter what we do, and the device will not switch on even though there is enough battery power. We have held the on button to see if this would work but nothing. We have also checked Samsung website for troubleshooting but we can not find one that is relevant.

Please can you help us

Kindest Regards


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All Answers

Best Answer chosen by REALPUNK105

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Does reset work?
by R. Proffitt Forum moderator / August 11, 2011 7:00 AM PDT
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Unfortunatly still not working
by REALPUNK105 / August 11, 2011 8:16 AM PDT
In reply to: Does reset work?

Hi There,

Thank you for that suggestion, but unfortunately the device will not do a factory restore, I read the one that stated if the device won't switch on, but this hasn't worked i'm afraid.

Anyone have any other ideas?

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This it's time for the service counter.
by R. Proffitt Forum moderator / August 11, 2011 9:58 AM PDT

It could be as simple as a bum charger. Let the service counter take a look.

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Thank You
by REALPUNK105 / August 11, 2011 10:03 AM PDT

Hi Bob,

I just wanted to thank you for your support, I will take it in for service tomorrow,

Kindest Regards


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battery disconected
by Lel01 / June 4, 2014 4:55 PM PDT
In reply to: Does reset work?

help.. every time i connect the charger, at first it will start charging, but after a short while a warning will show saying battery disconected. i even tried using other charger even with the usb connector. same result. any suggestion?. i cant find answers in the net... please help...

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Some recent clients....
by R. Proffitt Forum moderator / June 5, 2014 12:13 AM PDT
In reply to: battery disconected

The first one wasn't using the supplied cable and charger. Opened box and used the supplied parts. Done.

The second one had to get serviced.

This thread is more than 1028 days old so it's a safe bet that more and more tablets will begin to need service or replacement as we pass a few years.

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Re: battery disconected
by Samsung_HD_Tech Samsung staff / June 6, 2014 7:25 AM PDT
In reply to: battery disconected

Hi Lel01,

I'm very sorry to hear that has happened. In order for me to help you most accurately, please provide the complete model code for this device.

HD Tech

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