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Question

Samsung Galaxy Tab GT P1010, Media scan issue

by REALPUNK105 / February 16, 2013 6:29 AM PST

Hi,

My partner has a Samsung Galaxy Tab GT P1010. She switched it on earlier and it went into the normal media scan which scans both the internal memory and the SD card for media files. For some reason, the media scan is not scanning the SD card, and remains at 0%. She left it to run for several hours to see if this would fix the problem and it hasn't helped.

We have done the following:

1) We have reset the tablet several times with a hour between the power on and the power off.
2) We have removed the SD card and started the device - which allowed the tablet to scan the internal memory and start up as normal.
3) I did some research and found a post on another website which suggested installing Avast antivirus which has been run with and without the SD card installed and it only found 1 Trojan which has been removed, and unfortunately this has not resolved the issue.

My partner has told me that she has installed a new game today, but we are not sure that this would be the issue. So can anyone provide me with any advice on what to try? next as my partner likes the new game that she has installed and doesn't really want to loose it if she doesn't have to.

Thanks

Paul

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All Answers

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Answer
The clue is that antivirus.
by R. Proffitt Forum moderator / February 16, 2013 6:35 AM PST

As there is no known Android virus, why uninstall that today? (do they have Avast for android?)

Also, I'd seen that when a video file is corrupt. Be sure to remove all the files from the card and start with a fresh format. Then add half the files. If it works the file it locked up on is on the other half.
Bob

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Antivirus.
by Dafydd Forum moderator / February 16, 2013 6:57 AM PST
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Yes Avast is available on Android
by REALPUNK105 / February 16, 2013 6:59 AM PST

Hi,

Yes Avast does have a Android version. I asume this is because Android is very popular for cyber crinimals.

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And they rely on you to install those bad apps.
by R. Proffitt Forum moderator / February 16, 2013 7:27 AM PST

I'd like to read what virus is out there. And I'm honest about my question. Remember I asked about a virus. Not a trojan or malware.

To work this issue I still have to clean off the machine and start putting files 1/2 at a time back on the card to see what it didn't like.
Bob

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I'd like to know,
by Dafydd Forum moderator / February 16, 2013 7:55 AM PST

what game was installed on the day the problem started. Bob, Iunderstand your post on the difference between a virus and trojan/malware but in the example I posted, does not this thing replicate itself?

It seems they had this problem before installing that av so your advice is sound.
Idon't want to hijack this thread so I won't input anymore on av for Android.
Iwill start a new thread soon to discuss av/Android soon.
I have to be honest, I am on the fence about av and Android.

Thanks for discussing,

Dafydd.

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Let's try to clean up that card.
by R. Proffitt Forum moderator / February 16, 2013 8:44 AM PST
In reply to: I'd like to know,

Let's focus on that card for a bit. My method is to empty the card to a local folder then format the card and see if the Android is OK with that card.

OK. Now toss 1/2 the files back on it and re-test.

Bob

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