Samsung forum

Question

Samsung Galaxy Note 8.0 - Problem

by Whatisprogress / August 28, 2013 2:03 AM PDT

Friend pulling out his remaining hair over following problem.

His wife has a Note 8.0. She downloaded a book from Kobo store. Tried to read it, got message 'Can't open document'. Downloaded app for Android from http://www.kobo.com/apps. Tried again. No luck - same message.
Pls help!

Thanks

Answer This Ask For Clarification
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Clarification Request
Sorry but should Kobo answer this one?
by R. Proffitt Forum moderator / August 28, 2013 2:04 AM PDT

It's their app so shouldn't they test on the device and do the support?
Bob

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Samsung Galaxy Note 8.0 - Problem
by Whatisprogress / August 28, 2013 6:29 PM PDT

It's not a case of should.

My experience of fora like this is the helpful exchange of information and assistance. I don't have to put out the question on behalf of my friend but I am trying to help............

I thought that someone reading this forum may have had a similar experience.

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That's good but this is
by R. Proffitt Forum moderator / August 29, 2013 12:16 AM PDT

A manufacturer's forum and it's a stretch that the maker has support for the app in question.

Try forums such as XDA and other Android forums.

-> If the app support is missing and no one knows more, why not remove the app and get a refund?
That's an option.
Bob

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