I'm very sorry to hear that has happened, and I apologize for any inconvenience this may have caused you. In order for me to better help you, could you please provide for me the complete model code for this device?
I hope I can get this issue fixed for you!
-- HD Tech
Hi, anyone know how to do for see in a Samsung Smart TV with SimulView?
If someone have a link or a reference to how to do this, I'd appreciate it.