Movie Title(s): Avengers Blu Ray and Blu Ray 3D
Retailer(s) where the disc(s) was purchased: Amazon
Complete Model Code of Blu-ray Player/Home Theater: BD-D5500-ZA
Firmware Version: BSP-D5500ZA-1015.5
Describe the behavior when a disc is inserted (e.g., error messages, appearance, time delay): The Initial screen before the language screen option comes on. It is stuck on an A screen and has no other options but to eject.
How many copies have been tried: One
I bought the 4 disc Avengers and neither the 3D and Blu Ray version of it plays. It is stuck on the letter A when it boots up. The DVD works but my kids were mad that they could not play 3D to watch it. I see Samsung has issues with other models as well. Is Samsung working on this issue? Also the Cars 2 3D was fine after 20 minutes and then it kept repeating the last 30 seconds of a chapter and had to forward it. Is there a firmware update?