The online version has been troublesome for some so when that happens we try the other methods.
Are you sure it needs it? I see a date of Jul 5, 2012 so that's pretty old.
Be sure to read the guides on that page.
I have tried multipul times to upgrade the firmware online and it hangs up at step 4. Any suggestions?
CNET bought a house!
Take a look inside the house where we will be testing connected locks, thermostats and other smart home products so we can tell a complete story.