Is the behavior something like this: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=143718&modelname=BD-C5500&modelcode=BD-C5500%2FXAA
I have had a Samsung BD-C5500 unit for a couple of years and all has been OK, However it was only just yesterday that I purchased a Samsung Linkstick to access Internet TV etc.
I plugged in the linkstick and connected to my wireless router no problem, Installed a few apps etc and all went OK, however I accepted an upgrade of somesort and now my unit is locked in the "samsung blue ray player screen". When I turn on the unit it goes to this screen and no matter what I do I cant get the screen with the menu options for video, internet TV, photos etc.
I have tried resetting the unit by pressing and holding stop for 8 seconds but nothing happens, also tried viewing this in AV mode but still the same problem.
Can anyone help with this please? thanks
Thanks in advance