Samsung forum


samsung 7100 smart tv web browser

by kpretzel / December 15, 2012 4:00 AM PST

I have a samsung smart tv. I am able to use apps such as twitter, fb, netflix, etc., so I am connected to my wireless network. BUT, whenever I try to open the WEB BROWSER app.... it just goes into an updating mode..... and never opens.
What do I need to do?

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: samsung 7100 smart tv web browser
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: samsung 7100 smart tv web browser
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
It's the weekend.
by R. Proffitt Forum moderator / December 15, 2012 4:17 AM PST

So the faster answer is to call Samsung and ask. Here's what I know. Be sure your TV has the latest firmware and that you signed into Smart Hub. And that the router's firewall is turned off for the test.

There are other settings we can change as noted in the CNET Networking Forum "Samsung Owners Start Here." But Samsung deserves all the phone calls when they flub.

Collapse -
Re: samsung 7100 smart tv web browser
by Samsung_HD_Tech Samsung staff / December 17, 2012 4:02 AM PST
Collapse -
Thank you
by kpretzel / December 18, 2012 12:15 AM PST

Thank you for the replies to my problem.
I actually did reset everything the next morning and VOILA!! The browser updated with no problem. Everything has worked beautifully since this! I LOVE this television! I am so pleased with all my samsung, camera, phone, and more to come!
Thank you!!!

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions

Smart Home Help

Light bulbs you shouldn't buy

There are plenty of dimmable LED light bulbs, but make sure you don't buy the ones that flicker when you dial them down.