Samsung forum


samsung 7100 smart tv web browser

by kpretzel / December 15, 2012 4:00 AM PST

I have a samsung smart tv. I am able to use apps such as twitter, fb, netflix, etc., so I am connected to my wireless network. BUT, whenever I try to open the WEB BROWSER app.... it just goes into an updating mode..... and never opens.
What do I need to do?

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All Answers

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It's the weekend.
by R. Proffitt Forum moderator / December 15, 2012 4:17 AM PST

So the faster answer is to call Samsung and ask. Here's what I know. Be sure your TV has the latest firmware and that you signed into Smart Hub. And that the router's firewall is turned off for the test.

There are other settings we can change as noted in the CNET Networking Forum "Samsung Owners Start Here." But Samsung deserves all the phone calls when they flub.

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Re: samsung 7100 smart tv web browser
by Samsung_HD_Tech Samsung staff / December 17, 2012 4:02 AM PST
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Thank you
by kpretzel / December 18, 2012 12:15 AM PST

Thank you for the replies to my problem.
I actually did reset everything the next morning and VOILA!! The browser updated with no problem. Everything has worked beautifully since this! I LOVE this television! I am so pleased with all my samsung, camera, phone, and more to come!
Thank you!!!

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