Samsung forum

Question

Samsung 7.7 Update Help?

by seabromd / November 6, 2012 2:06 AM PST

Hey all,
Looking for help updating my 7.7 3g tablet manually. I bought it in Amsterdam while on vacation, but live in Canada.
I followed directions and manually updated it to ICS successfully, but now the wifi cuts out intermittently and the ebook app is broken too. Everything else looks okay, but I can't figure out how to fix those two issues.
Any suggestions? Either maybe updating it again and doing it better, or fixes?

Thanks!

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All Answers

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Answer
I'd ask how to go back to stock.
by R. Proffitt Forum moderator / November 6, 2012 3:26 AM PST

The number of posts in forums like this have me writing "go back."

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huh?
by seabromd / November 6, 2012 7:37 AM PST

I'm a bit confused about your response. Are you suggesting I simply go back to the factory issued operating system? I know how to do that... I'd prefer a working ICS or newer. Even better would be finding a way to consistently keep it updated.

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Let me write it plainly.
by R. Proffitt Forum moderator / November 6, 2012 7:41 AM PST
In reply to: huh?

Go back to what worked.

I know folk want Ice Cream, Jelly Beans and more but if you are reading the Android Forums, little things like this mean we go back fast to what worked.
Bob

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right...
by seabromd / November 7, 2012 3:34 AM PST

So as much as I appreciate your helpful insight... You're still not helping.
ICS is terrifically smooth and overall better working. I know I can reset to factory settings... Again... Other people have working tablets and if like to join that list of people.

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I can't help. I'll spell out why.
by R. Proffitt Forum moderator / November 7, 2012 3:51 AM PST
In reply to: right...

I'm not developing the apps. That's up to Samsung and Google and if you are following this issue you see others noting the issue and other replies saying go back as well as try other reader apps.

Sorry if you feel that I should be helping but as my app development is not a reader or specifically this title I can't do more than repeat the same old advice.
Bob

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reply
by seabromd / November 7, 2012 6:00 AM PST

I feel the confusion here is the forum I'm using... I thought I was in a general Samsung help forum. I thought users contributed their wisdom in general... Evidently it's one person with a particular skill set. I'll look elsewhere for help.

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Did you contact Samsung?
by R. Proffitt Forum moderator / November 7, 2012 6:46 AM PST
In reply to: reply

In the USA it's 1800SAMSUNG and there is a post at the top of the forum. This gives you 2 more places to check.

I shared what I've learned about this issue, It seems I've upset you and all I can offer is I'm sorry., Once in awhile folk think or demand a fix where there is not one today,
Bob

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Tried Samsung
by seabromd / November 12, 2012 11:54 PM PST

Thanks for the reply. You haven't upset me, this just isn't the forum for me to find the help I'm after.

I have contacted Samsung, and they replied that I can only update the device in the country where I bought it. They claim there is absolutely no other way (though I find that a little bit curious since they release official updates made available for manual install).

Again, I'm working on this in another forum, but I appreciate your efforts.

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Thanks for that and please.
by R. Proffitt Forum moderator / November 13, 2012 12:03 AM PST
In reply to: Tried Samsung

I know it's asking a lot but if you could, please tell the forum how it turns out.

So far I'm finding when it comes to Android devices, the makers have done the same as Dell and Windows. If a piece is broke or fails in the OS or an app they don't write then they appear powerless.

Android looks to be the new Windows.
Bob

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Update
by seabromd / December 11, 2012 3:27 AM PST

Hey,
Just as an update, I managed to get a working mod for my tablet. I installed the cyanogenmod 10 which is supposedly Jelly Bean. It works terrifically well at this point and does not have the WiFi bug that plagued me.

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Thanks for that.
by R. Proffitt Forum moderator / December 11, 2012 3:43 AM PST
In reply to: Update

Did Samsung issue this or supply the fix?
Bob

PS. Yes I know about that mod but it's not for everyone since support is not from the maker, may void the warranty, etc.

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No
by seabromd / December 11, 2012 5:05 AM PST
In reply to: Thanks for that.

No, as you mentioned this is a third party mod. Samsung told me they would never offer support or updates to tablets/devices that are outside their country if purchase.
My only option was a mod like this or to try to go back to the original shipped operating system.

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