Samsung forum

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Samsung 52" LCD TV stuck in store demo mode

by zampy1391 / January 18, 2010 10:26 AM PST

Recently my dad took the TV off the wall to move the wall mount. when he put it back on and hooked everything up the TV has been on store demo mode (TV details on the left side of the screen). Ive tried pressing the volume button and holding the menu button on the TV for a period of time(as suggested on other threads) , and still no luck. What can I do to get the store demo mode off?

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Demo mode
by jw650 / January 18, 2010 6:50 PM PST

You didn't give the model details. Instructions for resetting Home Mode may depend on model and are generally found in the "Plug & Play" section of the user guide. Don't let go of the volume button until you've pressed Menu.

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Demo mode
by zampy1391 / January 19, 2010 5:52 AM PST
In reply to: Demo mode

its a LN52B750 Samsung 52" Series 7 LCD 1080p HDTV with Auto Motion Plus? 240 Hz I believe. when i go to the plug and play option on the menu it wont let me go to it.

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Demo mode
by zampy1391 / January 19, 2010 6:51 AM PST
In reply to: Demo mode

Whoops, the model number is LN52B750U1FX2A. In the manual it says to press the volume button and hold the menu button. i do that and it doesnt work. also i cant press the plug and play button on the setup menu, it is grayed out.

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Demo mode
by Samsung_HD_Tech Samsung staff / January 19, 2010 6:58 AM PST
In reply to: Demo mode

zampy1391,

Try pressing and holding down the EXIT button on the remote for 12-15 seconds. You'll be prompted to do a full reset. Toggle up and press the Enter button. After the reset, you will be prompted to go through the setup and select Home or Shop Mode.

--HDTech

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demo mode
by zampy1391 / January 19, 2010 7:57 AM PST
In reply to: Demo mode

I tried holding down the exit button on the remote for more than 15 sec and nothing came up. is there any other way to do a reset?

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menu greyed out
by afisher1987 / August 4, 2010 9:00 AM PDT
In reply to: demo mode

i'm having the exact same problem I'm using a samsung un55c6400 and everything is greyed out in all the menus, including plug and play even in tv input. I can't get the volume menu button to work, and I can't get the holding the exit button for 15 seconds to work either. I'm all out of ideas, and I need to access the menus to adjust brightness. Did this problem ever get a solution?

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