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Question

Samsung 46d610 HDMI ports not working

by TommieH / December 5, 2012 1:31 AM PST

Samsung 46d610 HDMI ports not working
Don't know if this issue was addressed on this site - The HDMI ports are not receiving any signal - I have switched out cables, did a restore to factory defaults and unplugged all cables and power cords for 3 hours

I have an old VCR with RCA cables and a DVR with HD Cables.

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Answer
Re: Samsung 46d610 HDMI ports not working
by Samsung_HD_Tech Samsung staff / December 5, 2012 3:16 AM PST

Hi TommieH,

Based upon your description, this sounds like it may need servicing, as there's no way to disable ports, and a factory reset would normally be my advice for this kind of issue. The other thing you can do is make sure that you're on the most recent firmware as this may have been a bug that was fixed.

If you decide you want to setup service, here's the thread where you can get details that: http://forums.cnet.com/7723-13973_102-542437/service-issues-click-here-for-help/

Regards,
HD Tech

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Re: Samsung 46d610 HDMI ports not working
by TommieH / December 5, 2012 8:41 AM PST

HD Tech

Thank you for your help - I switched the HD cables out of my DVD player and connected them to the cable box and low and behold no signal - So I re-installed the HDMI cable and after a reboot of the cable box I'm back in business - Ultimately it was the cable box and not the ports.

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