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SAMSUNG 2011 LED TV and Amazon Instant video

by bisw2000 / December 20, 2011 1:01 AM PST

Amazon prime instant video apps is not there in the new 2011 model SAMSUNG TV. In earlier models, Yahoo widget had an apps for amazon instant video. Now it is not there. Anybody know when Amazon will have a apps for Amazon instant video for new TVs. Thanks.

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Samsung & Amazon Prime
by DBAGuy--2008 / December 20, 2011 4:25 AM PST

I've tried both Samsung and Amazon, apparently neither of them care...odd that Amazon apparently wants to challenge Netflix, but drops the ball on this. I may buy a Roku box to give me Amazon Prime capability (ironicially, will probably buy it from Amazon, lol).

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Samsung & Amazon Prime
by Samsung_HD_Tech Samsung staff / December 20, 2011 4:32 AM PST
In reply to: Samsung & Amazon Prime

DBAGuy--2008 -

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2011 pn D8000 and Amazon
by spoiler1041 / December 26, 2011 8:14 AM PST
In reply to: Samsung & Amazon Prime

After 2 hours of online chat and on phone with supervisor for level 2 support (she was helpful) I have this.

The December 1024 firmware had support for amazon app but it is still not available.

I assume this means it is at least in the works. Look for new firmware to solve the issue.

I was also told it would still be under yahoo not smart hub.

Chat support had me hold the exit key to reset the receiver but that only deleted my settings.

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December 1024 firmware
by MKNW / December 29, 2011 1:48 PM PST

I found the 1024 firmware for my new PN51D8000 and installed it (via the network, not USB). TV reports firmware as 1024 but not 1024.3 which is current version shown at link below.

It did not install or enable Amazon Prime video support (neither could I find it in the Yahoo widgets). I tried downloading the firmware from the website to a USB stick, but the TV would not find the update.

Interestingly, the information for the 1024 firmware DOES mention something about Amazon, but I think the Google translate of Korean to English garbled things a bit.

The firmware for PN51D8000 is here: http://www.samsung.com/us/support/downloads/plasma-tv/PN51D8000FFXZA

The specific language I refer to regarding Amazon is: "- This firmware can be available Amazon app."

Entire text of what the firmware is supposed to do is:
1. Title Firmware for PDP TV D8000 series.(ver 1024.3)
2. Applicable Model 51D8000FF, 59D8000FF, 64D8000FF
3. Carrier or Corporate Customer all customers
4. Description - This firmware enhances security. - This firmware can be available Amazon app. - This firmware will decrease flickering problem on 3D mode. (only 3D model) - Change the way to get out of Store Demo Mode - Change the type of information of Info banner - Prevent escaping issue when pressing volume button on video apps(Netflix, Vudu, etc) - Support Remote Service - Support Netflix 3.1

Best,

Matt

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December 1024 firmware
by Samsung_HD_Tech Samsung staff / December 30, 2011 7:48 AM PST
In reply to: December 1024 firmware

MKNW,

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Thanks for the reply
by MKNW / January 6, 2012 1:45 AM PST
In reply to: December 1024 firmware

Thanks for taking the time to reply.

Too bad that you never got an update, but I'm assuming we'll find out if there is going to be a VOD app or not eventually.

Matt

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Samsung & Amazon Prime
by Iogin / July 8, 2012 8:32 AM PDT
In reply to: Samsung & Amazon Prime

According to Amazon, the apps have been delivered to Samsung over a year ago and Samsung refuses to provide them on their 2011 and 2012 models.

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You may be right!
by R. Proffitt Forum moderator / July 8, 2012 1:27 PM PDT
In reply to: Samsung & Amazon Prime

Amazon gets to push the makers to do this. This is not like a PC or Windows or Android where you have a choice.

Think about the Tivo and how it's locked down. This system is not about what you want. Sorry if some find this offensive.
Bob

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PS. That other detail.
by R. Proffitt Forum moderator / July 8, 2012 1:28 PM PDT
In reply to: You may be right!

It's possible there are other reasons such as it didn't pass a test or there is not enough memory, CPU or other issue.

Again, unlike a PC, you may never get the full story.
Bob

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It's in Amazon's Court
by ovrdrvn / June 13, 2013 9:12 AM PDT
In reply to: Samsung & Amazon Prime
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