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Samsun LED TV won't turn off ...

by guice / September 26, 2011 12:54 PM PDT

Okay, I have a weird problem, and it seems to be getting worse: my Samsung LED 6300 55" TV just won't turn off... I'm having to unplug the bloody thing. Letting it set like this (has to be >hr), things go back to norm until the TV is heavily used again (basically the next night).

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Samsung LED TV won't turn off ... -
by Samsung_HD_Tech Samsung staff / September 27, 2011 9:12 AM PDT

guice,

I'm sorry to hear that you're having this issue.

Based on your description, there's not much in the way of troubleshooting I can offer. I'd recommend having the unit serviced. There's no setting that will change it from powering down and turning back on.

--HDTech

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Any idea on the problem?
by guice / September 28, 2011 9:36 PM PDT

Any idea what may be the cause? Everything falls back into place after being off for a period of time: tried 5-15 mins, no go. But leaving it unplugged overnight seems to "soft-fix" it. That is until heavy use again (on for 1+hrs).

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Any idea on the problem?
by Samsung_HD_Tech Samsung staff / September 29, 2011 4:56 AM PDT

guice,

I can't diagnose that, although LED typically runs pretty cool.

I still think you should have it inspected by a tech. Clearly it's not operating normally, and knowing that, it's my best suggestion - to get it looked at professionally.

--HDTech

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Very well.
by guice / September 29, 2011 6:04 AM PDT

I was trying to avoid that since service down here isn't as easy to come by -- I live on the Virgin Islands, not every place has real, official, techs. Not to mention many large companies (like Samsung) generally don't have a presence here.

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Very well.
by Samsung_HD_Tech Samsung staff / September 29, 2011 8:07 AM PDT
In reply to: Very well.

guice,

Ahhh, that's the hesitation. I see now.

There may be limited coverage in the Virgin Islands. You can try, but I think most people who have posted here regarding repairs have done them with local techs.

--HDTech

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Samsung LCD Tv does not turn off
by CalgaryJatt / February 15, 2016 6:24 PM PST

Did you find any solution. I am facing same problem with my TV

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Samsug LCT TV does not turn off
by rrmaas / June 4, 2016 10:02 AM PDT

I too have the same issue from time to time. I can see a red light flicker (bottom RH side of screen) when I press the off button on the remotes . . . neither remote will turn tv off. Doesn't happen often, maybe once a month but unplugging does the trick even though it's difficult to reach the plug behind the wall mounted tv.

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