Windows Legacy OS forum

General discussion


by newmike / April 11, 2006 8:53 AM PDT

Have new Dell Inspiron computer now set up for multiple family users. Preloaded with McAfee security. Whilst it did not happen initially now get the following message when trying to open Internet Explorer after switching users with IE left running with previous user.

Microsoft Visual C++Runtime Library
Runtime Error!
Program C:\Program Files\Internet Explorer\iexplore.exe
This application has requested the Runtime to terminate it in an unusual way. Please contact?.

Doesn't matter which user has it running - switching either way creates same message.

Have spent time searching forums but cannot find anything that answers this particular problem. Have tried out numerous suggestions mentioned in hope may solve my problem, spyware/settings in IE etc all to no avail. Apart from some updates following prompting from Microsoft/McAfee and Java have not installed any new Programs as far as can recall

Any ideas as to cause/how to resolve?

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by tomron / April 11, 2006 9:51 AM PDT

Do you have google toolbar,if so this is what i found

Go to Start>> Control Panel>> Add/Remove Programs.

Scroll the list until you find "Google toolbar for Internet Explorer".

Remove the program and reboot your system.


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by newmike / April 11, 2006 9:46 PM PDT

No Google installed so that is not cause of problem. I notice I do have an AOL bar but that was preinstalled and the problem I have was not apparent immediately after purchase. Only major things I have done is to set up e-mail accounts, broadband connection, latter initially wired but now wireless.

Problem seems to have arisen since the wireless set up but that may just be a coincidence

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What about BHO?
by R. Proffitt Forum moderator / April 11, 2006 10:26 PM PDT

When I tackle this issue I....

1. Scan with HOUSECALL.
2. Scan with EWIDO.
(eject what steps 1 and 2 find.)
3. Scan with BHODEMON and remove all the BHO's so I have a clean slate with IE.

However it is worth noting that malicious web sites can crash IE. No fix is known yet.


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