Computer Help forum

General discussion

router problems

by jazz_nuggets / January 26, 2013 1:16 PM PST

I have a asus RT-N56U router and I've had bad speeds with it for the past two months. I have cox internet service and plugged directly into my modem I get speeds about 30mbps down and 20mbps up and with the router I get around 15mpbs down 5mbps up. When I test speeds from router I am not far away I am sitting right next to it.

I've tried resetting both the modem and router multiple times, I also upgraded the firmware on the router and restored to default settings. can anyone help?

Post a reply
Discussion is locked
You are posting a reply to: router problems
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: router problems
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Device Specs
by sunwatcher / January 26, 2013 11:20 PM PST
In reply to: router problems

You didn't mention the device or devices from which you are testing speeds. Are speed tests from all devices the same? Are they 5GHz capable? If not, then they are communicating with the router on the 2.4GHz band, which is more subject to interference from other sources (cordless phones, amateur radio, etc). You can try changing the wireless channel on either band.

If the router is located near any other electronic devices, move it away. For that matter, you may want to try adjusting the location of the router by as much as you can.

If you haven't already, you should also check for the latest firmware on your PC's wireless adapter.

Collapse -
Can happen. See this recent discussion.
by R. Proffitt Forum moderator / January 27, 2013 1:48 AM PST
In reply to: router problems
Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions

CNET Holiday Gift Guide

Looking for great gifts under $100?

Trendy tech gifts don't require a hefty price tag. Choose from these CNET-recommended useful and high-quality gadgets.