a return merchandise authorization (RMA). Once you have that, include the paperwork and mail it back to the company.
Hey steelseries told me to do an RMA because the mic doesnt work anymore on my headset. I never did RMA before and wondering how do i do it? I dont have the box that came with it, all i have is the headset, the shipping information, and money for post office. Is this all i need when i go to the post office to ship it? Will the post office give me a box and stuff to put it in?