Mac Hardware forum


retrieval of data off damaged Mac iMac

by melinsky58 / February 27, 2013 10:54 PM PST

I cannot access the hard drive on my Intel iMac. It spins like it wants to start up, then shuts off. I cannot use Target Disk Mode or from OS disc either. I want to get the data off externally, hopefully without data recovery specialist. Is this possible? And what do I use to retrieve my data on the dead machine? Hope someone can help me. I know there are devices that one can attach to hard drive that can transfer files to it and then back to another computer, but do not know what they are called. The IT guy at my job used one. HELP!!!

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All Answers

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Did you try a cable like I gave a link to?
by R. Proffitt Forum moderator / February 28, 2013 9:21 AM PST
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thank you
by melinsky58 / February 28, 2013 9:47 PM PST

This kind of thing is what I was wondering about. Do I need to take hard drive out of computer?
Thanks for the link!!!!

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I usually do. Let me share when I don't.
by R. Proffitt Forum moderator / March 1, 2013 3:50 AM PST
In reply to: thank you

Once in a while I use this on a desktop or tower computer and since we charge by the hour, we can leave the HDD in the old machine but plug in the cables and then get the files out without removing the drive. This varies with the machine if we can access the business end of the drive.

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If I may interject here,
by mrmacfixit Forum moderator / March 1, 2013 5:56 AM PST
In reply to: thank you

The HD will have to come out of the iMac case as there is no way you can access it while it is in there.


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i see you...
by melinsky58 / March 1, 2013 7:27 AM PST

i see u r following. can i use the aforementioned item if I take the hard drive out of the case. that is what i want to do. just get the data off myself with the proper equipment and put on backup drive. I would pay someone, but haven't a job and limited funds. i have fixed various things on my macs and know i can do it with proper direction.

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Yes, you can do what you ask
by mrmacfixit Forum moderator / March 1, 2013 9:26 PM PST
In reply to: i see you...

once the drive is out of the iMac, you can connect the aforementioned item to the HD, and connect it to ANOTHER computer, preferably a Mac, in an attempt recover the data.

Personally, I do not know of a device like the one you described in your first post, the one your IT guy used.


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by melinsky58 / March 1, 2013 10:32 PM PST

Thank you soooo much. will do when i can afford a cable. if you ever need a graphic design project done, i.e., business cards, posters, anything with words and pictures I can do for you for no cost. just message me here. thanks again!! This is for Bob as well.

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(NT) Thanks, and let us know how you get on with the recovery
by mrmacfixit Forum moderator / March 2, 2013 4:51 AM PST
In reply to: .....
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by melinsky58 / February 28, 2013 9:51 PM PST

i will try when i can get cable. i will let you know. thanks again for the info.

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one more question...
by melinsky58 / March 1, 2013 3:33 AM PST

Will this device work on an iMac that won't start up at all?

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Sure but as you suspect.
by R. Proffitt Forum moderator / March 1, 2013 3:49 AM PST
In reply to: one more question...

It won't be that useful as the iMac didn't start. I use that cable a lot. It's in my bad of tricks which includes some USB WiFi and Audio sticks along with that cable so we can rescue files off the PCs and Apples.

I'm a little bemused at your last question. Since the iMac doesn't start, why would I plug this cable in there with the HDD?

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thus the question
by melinsky58 / March 1, 2013 7:24 AM PST

That is why I asked. I didn't think it would, but wanted to double-check.

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(NT) Double check the interject above too!
by R. Proffitt Forum moderator / March 1, 2013 7:27 AM PST
In reply to: thus the question
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by melinsky58 / March 1, 2013 7:30 AM PST

i can take it out.

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