Update: I received my camera back on Friday, 3/15. It has been repaired and cleaned. They actually called me early last week about the flash unit which had been damaged when I dropped it and asked if I wanted that repaired too. I agreed, so now both the flash and lens have been repaired. It has been cleaned, though I can't speak to what they may have done inside.
Overall it only became a frustrating experience after reading so many poor reviews about camerasandparts.com. I'm not certain I would trust them to do future work, but aside from the lack of communication, I was satisfied with their work.
My advice, buyer beware and don't expect to get your camera back in less than six weeks. However, if you're willing to take a bit of a gamble, they appear to do good work.
There a few discussions on here about a company called camerasandparts.com. I've read all the reviews here (and many elsewhere) and I have a question:
So I've been reading all these reviews of camerasandparts.com - one month *after* sending my G12 to them for the lens error repair - and I have a question (copied from another forum for ease).
For those who sent their cameras in and have not gotten them back, when did they actually charge you for the repair? I sent my G12 in at the end of January, but I have no record of any charge by the company. Now this is good in that I have no lost the $90 for the 'repair', but bad in that I have little recourse or leverage to get my camera back.
I am hoping that they eventually do come through, but I'm not holding my breath.