I called Canon about mine. It is too old. They gave me a name of a service company that work on Canon camcorder called HR Audio and Video INC. They are local in NJ. They are on 60 Worth St, city South Hacensack. Phone number 2013433554. Right now I am trying to find one in Texas.
I have a camcorder Canon mini DV ZR 200
Just a month after the warranty expired, my camcorder started to malfunction as I was getting the "Remove the cassette" error message. I couldn't use my camcorder anymore and the user manual didn't provide any solution!!!!
I contacted canon support and they said that I need to service it.
I live in Manhattan and they don't even have a service center in the city but far in Queens or NJ!!!
What kind of customer service is this? Canon cannot even service New York City!!!!
So either I have to ship the camcorder at my own cost or drive for over an hour to get service, and they are only open restrictive hours.
I googled the problem and found hundred of thread for this issue but no solution....
Has anybody solved this problem before.
Is there any way to avoid the extra cost for what is an almost new camcorder?