This is why I have not bothered buying an American car for over 20 years. Yes, I know Asian imports aren't perfect, but there seems to be a different level of quality built into the Imports that I just don't find in Amreican cars. Automobile advertising is basically a license to lie. Since your truck is new, have you thought about going through the Lemon Law legal process? It's difficult, but if you have the means to do it, you may win.
Just got thru a long drawn out issue with Dodge Chrysler. Was really taken back by their lack of support and standing behind quality.
MANY owners have complained of a horrible MDS droan and vibration as well as a differential whine. Me included. These two conditions were A) not present during test drives or first 3000K miles (I wouldn't have purchased had I felt these issues!), B) not all owners have the problems and C) those that do have it to varying degrees, some really bad. However Chrysler Dodge, after not being able to fix the issues, has claimed its "AS PER DESIGN" and normal. As per design, to me, would mean by definition that it was present from day 1, all trucks had the condition, and all had it to the same degree. They were all about trying to fix it and agreed it was just not right until they realized it couldn't be fixed - then quickly changed tune to "as per design." Horrible and annoying systems. See full report at http://www.dodgeramhell.com/ Really suprised and taken aback by thier lack of support post sale. 60-day handshake? Forget about it! All the commercials cliaming to support the average working class family? No way.