TVs & Home Theaters forum

General discussion

rca tv no sound?????

by kimber181 / January 1, 2006 11:58 PM PST

Hello I am new to this board and had a quick question I have a 36 RCA TV (not HDTV) I was watching a show and when I turned to another show the sound stopped and then only snowy sound on all channels...Any suggestions besides trying to pick up this behemoth tv and take it ti a repair shop?

Post a reply
Discussion is locked
You are posting a reply to: rca tv no sound?????
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: rca tv no sound?????
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
More info, please.
by Dan Filice / January 2, 2006 3:09 AM PST
In reply to: rca tv no sound?????

What model of TV? How do you have your TV connected? Do you have a cable coax hooked directly to the TV, or do you have it going to a VCR first then to the TV? Are you using cable, rabbit ears, satellite TV? Is your TV cable ready, and if so, do you have the TV set for "cable" rather than "antenna"? If you have a cable-ready TV, have you gone through the set-up menu and allowed the TV to program all the cable channels? So many questions, so little info. Please help us help you.

Collapse -
rca problems tv
by kimber181 / January 4, 2006 12:18 AM PST
In reply to: More info, please.

the model is rca f36645 36 inch tube tv 4 years old. it is connected directly into cable jack . no other items..dvd or others. Tv was programed and working fine I turned the channel and the sound all of a sudden went to a snowy sound on all channels. the other tv's in the house work fine so it is not the signal. I went back to the menu and re programmed with no success.

Collapse -
RCA problems
by Dan Filice / January 4, 2006 1:34 AM PST
In reply to: rca problems tv

Well, I have no ideas except that the circuit board for coax input or the coax cable connection in the TV may be faulty. You might try the "do this when all else fails" fix: Wack the TV on the side to see what happens. And, speaking of this "fix", why do people wack a non-working flashlight on their hand to see if they can get it to work? Pretty silly.

Collapse -
tv no sound
by kimber181 / January 4, 2006 2:44 AM PST
In reply to: RCA problems

Only result was a red hand....Oh Well last result I called a repair outfit and they will look at it next week...thanks anyway.....

Collapse -
Try This...
by jerichard / January 19, 2006 4:16 AM PST
In reply to: tv no sound

I had a similar problem with my RCA and was able to fix it by unplugging the set for a minute then plugging it back in. The sound was restored.

You may have to reprogram the set, but you save the cost of a repairman.

Collapse -
Try this also
by Howdy123 / January 21, 2006 4:20 AM PST
In reply to: Try This...

This same thing happened to my TV, about 5 years old.
Same model. I unplugged it for the night, and it worked for approximately two weeks. Same thing happened again last night, so I am unplugging it again.
Anyway, luckily I can fix TV's and am thinking it is a capacitor that is not discharging properly.
Will let you know once I get a chance to look at it.

Collapse -
Yep,It works!
by richierich56 / January 22, 2006 1:28 AM PST
In reply to: Try this also

Thank you for all your help.I,too was looking around at new TV's yesterday for the same reason.It's bad enough that a lot of TV's will have to be retrofitted with digital cable boxes in the next couple of years,but am I the only one here that thinks there are an awful lot of people out looking at new TV's because of this problem?I don't expect a congressional investigation,but it just seems funny(not ha-ha)that
these RCA 36'' 's sound ''just went out''.Oddly enough,when I bought the set 5 years ago this Feb.,the Guide Plus was an attractive selling point.Who knew?
I hope the RCA boys read this,because when it does become time for a new TV,it sure won't be a GE/RCA in this house.Again,thanks for your help.

Collapse -
add a capacitor
by Howdy123 / January 22, 2006 3:42 AM PST
In reply to: Yep,It works!

I have been following this discussion thread, and came across another discussion in a different forum.
It seems that if you add a 1uf cap 50volt to IC U13101 pin 15 and ground this will solve the problem.
However, it does disable Closed captioning from what I am told.
However, if you need sound, closed captioning isn't a big deal.
Will let you know what I find once I order and install this cap.
Later all.

Collapse -
Model F36645 audio problems
by *maidy* / June 4, 2006 8:43 AM PDT
In reply to: Yep,It works!

Unplugging AC power and waiting a couple of minutes does fix this problem

Collapse -
rca no sound.
by jcervantez / January 9, 2006 10:56 AM PST
In reply to: rca tv no sound?????

I also have a 36" RCA tv that i was watching and the sound went out. I disconnected it plugged in another tv and it worked fine. I then reconnected the RCA several days later and after using it for a couple of days the sound went out again. I would be very interested in hearing what you found out was wrong with your tv.

thanks

Collapse -
rca Guide plus
by kimber181 / January 9, 2006 7:51 PM PST
In reply to: rca no sound.

I had a repairman come to look at the TV he said that rca had problems witht the Guide plus feature when used with the standard cable supplied by our local provider. He says that it is in the signal from the cable company and would not happen with satalite. The solution he had was to unplug the TV for 5 minutes then reprogram with the remote....He did it and that same night the sound went again except I had sound on 4 channels.......I will try unplugging again and see what happens.

Collapse -
Cable Co. Signal???
by Dan Filice / January 10, 2006 9:32 AM PST
In reply to: rca Guide plus

ANY set with standard cable connections should be able to handle ANY cable signal without issues. Satellite would remedy this??? What's that guy been smoking? If you use a cable box, then your TV should be on Ch 3 or 4 and the cable box is used to change channels. If you don't use a cable box and your cable feeds directly into the coax "Ant-In" connection on your TV, then you should use your TV for changing channels. What's the difference with how a satellite box connects vs. the cable company connection? Personally, I don't trust RCA products. My dad bought a 25" RCA TV 2 years ago. For his birthday, I bought him a new DVD player, knowing that his TV was fairly new and it should have reasonable inputs. Much to my suprise, that piece of junk only had ONE input...a coax antenna-input. There was no way to connect a DVD player! RCA is in the same boat as GM cars. They're years behind everyone else, even themselves. I will be very interersted to hear what solution is found. Cant' wait.

Collapse -
rca Guide plus
by kthowell83642 / January 10, 2006 1:19 PM PST
In reply to: rca Guide plus

I just tried this solution, and it provided me sound when I first powered the tv back on, but once I was completed with the guide plus set up, sound went back to snowy immediately, somehow it must be tied to the feed from the cable company to the tv to translate the signal for the guide + programming, let me know if you find a way to fix it, I am leaving mine off all night and trying again tomorrow

Collapse -
rca no sound too
by kthowell83642 / January 10, 2006 12:21 PM PST
In reply to: rca no sound.

I was reading these threads about having snowy sound on every channel, yet having perfect video. My 19" RCA just did the same thing, it is 3-4 years old, was watching it just fine, went to snowy noise sound then back to normal for about 5 minutes, now permanent "snowy noise" but perfect video. I am just connected via the cable wire connection directly to tv, weird thing is if I select on my remote for the satellite button or dvd channel, which I have set for channel 4, perfect sound and video. I have performed all the resets on the menu that I can find. Any one have any ideas what is happening with these tv's? Let me know if anyone finds a solution

Collapse -
GE no sound too
by sparklekitty / December 8, 2006 3:59 AM PST
In reply to: rca no sound too

My GE 36" TV is 6 yrs. old. No VCR or DVD hooked up. Same thing happened to me I was watching TV when I turned the channel the sound went all snowy/staticicky. I tried to reprogram, read all through the manuel. My husband finally was able to get sound on two channels -- two!!!! PBS and the Spanish channel - big deal!!! I turned the TV off and on to no avail. I will try unplugging it tonight. Also my remote has been working strangely - sometimes the buttons works and sometimes like the volume button will go mute or the channel skip will do something else that what it should. I will NOT buy GE or RCA again - six years the TV should still be working fine!!!

Collapse -
GET YOURSELVES A CLAPPER HA HA
by stewart norrie / December 8, 2006 9:23 AM PST
In reply to: rca no sound too

Then you folks can clap your selves silly Just a joke. Really for the same amout of money your going to pay that expensive t.v. repair shop you can get one of those wal=mart hi-def specials for the same amount of money Once you step into the hi-def world you will never want to watch that old r.c.a. dog again stew

Collapse -
RCA TV audio
by Nettoast / January 10, 2006 9:45 PM PST
In reply to: rca tv no sound?????

I have a 27" ProScan (RCA) that has the same audio problems. When I contacted the dealer, they said that this has occurred to some degree with ALL RCA TV's since Jan. 1 2006.

There is a problem with the feed from the cable companies, and they are working on it. The short term solution is to unplug the set, let it sit for an hour or so, and plug it back in.

If I hear anything further on the issue, I will post it.

Paul

Collapse -
RCA vs other brands
by Dan Filice / January 11, 2006 1:55 AM PST
In reply to: RCA TV audio

If this was a problem with the cable provider, wouldn't people with other brands of TVs be having the same problem? I wonder what the logic behind this explanation is from the cable company? One would think that ANY TV using the direct coax cable feed would be having this problem and it wouldn't be unique to RCA sets. Very weird.

Collapse -
RCA vs other brands?
by kthowell83642 / January 11, 2006 2:06 AM PST
In reply to: RCA vs other brands

I confirmed on my set last night the fix. What they are saying here about the feed from cable companies has to do with the Guide+ feature on the TV. The Guide+ I know for sure is a feature of RCA, not sure if its on others or not. But it has to be with the way the RCA's with Guide+ on them interpret this signal from the cable company which provides the on-screen tv guide. When I turned my tv on after powering off, I bypass the Guide+ setup and the TV works fine, if I go through the set up process for Guide+, immediately when I click finish, my sound goes to snowy sound. So for some reason it can't read and translate the signal correctly. So, I have just bypassed setting up the Guide+ feature since I don't use it anyway, and all is resolved.

Collapse -
RCA no sound problem
by malfietor / January 12, 2006 9:29 AM PST
In reply to: RCA vs other brands?

From reading around the net, here is another forum: http://forum.ecoustics.com/bbs/messages/2/16787.html
it sounds like is is a conflict with the pid that programmers send in the vbi portion of the signal and the guide plus. One solution would be to use another input other then RF. If you have a vcr you can use the composite connections to the tv. This would not pass on the pid information. Hopefully the problem gets resolved soon.

Collapse -
rca no sound
by kimber181 / January 14, 2006 8:49 PM PST
In reply to: RCA TV audio

I am so glad that the Internet gives us this oppertunity to discuss everyday problems with others and actually find workable solutions...Now if anyone has a solution for working pay check to pay check I would love to hear it.....Glad everyone's RCA's are making noise again,,,just in time for football.

Collapse -
Power off reset worked for me!!
by y2rooster / January 14, 2006 11:47 AM PST
In reply to: rca tv no sound?????

I had the same snowy sound problem(picture was perfect)using satellite.After reading the replies here I unplugged the tv for about 5 minutes,then powered it back on and followed the setup menu skipping the Guide Plus+ setup and now I have sound.I'm so glad I found this forum because I was gonna take the tv to a repair shop on Monday to get it fixed(saved atleast $30). If you're having this problem try doing that,it may save you too!Good luck!!

Collapse -
Worked for me as well!!!
by jgriffo / January 14, 2006 7:14 PM PST

Unpluged it, waited, skipped the Guide + setup an I had sound!

For what it is worth, the Guide + was NEVER SETUP prior!?!?

Well, I have sound and happy kids and it did not cost me a dime.

Glad I found this (on the first try!)

Collapse -
Worked for me....
by kthowell83642 / January 17, 2006 2:53 AM PST

I tried the reset too and it worked, until I passed back over Spike TV again, then lost all sound back to "snowy sound". Pulled the power again and navigated through all channels for hours just fine avoiding Spike TV, no problem, then within 1 minute of watching Spike TV, the sound went again. note the following forum where they believe as well that since January 1, Spike TV has changed something in their broadcasting that is causing this problem, but now it looks like this link is not available unless you are able to search Google's cached pages, then you will find it.

http://72.14.203.104/search?q=cache:bJvGZKGfu8sJ:news.ecoustics.com/bbs/messages/2/16787.html++site:news.ecoustics.com+rca+guide+plus+spike+tv&hl=en&lr=&strip=1

Collapse -
no sound and spike tv
by chrisc71 / January 20, 2006 4:02 AM PST
In reply to: Worked for me....

This happened to me last night. Was watching spike tv when my sound went completely out on my rca tv. Was just going to look for new tv's after work today, but now will try the unplug and reset tip. I have noticed for quiet awhile though that while watching spike the sound fades in and out, guess I will have to avoid the channel now as well.

Collapse -
how to skip the guide plus set up
by gmoudry / January 15, 2006 2:24 AM PST

Please explain to the technically challenged how to "skip the guide plus set up" after having pulled the plug for an hour and then repowering the TV.

Collapse -
rca no sound
by kimber181 / January 15, 2006 3:57 AM PST

Just use your remote control when you restart your tv. Once on press menu on your remote and follow the steps on the menu guide. when you get to the emnu that asks to set up the guide plus just arrow down with the remote buttons to say skip guide plus istallation....hope this helps

Collapse -
It worked!!!!
by ceb229 / January 29, 2006 3:34 AM PST
In reply to: rca no sound

Thanks everyone! You just saved me a load of money! I didn't even unplug the TV. I just deleted Spike TV and VIOLA! Thanks again.

Collapse -
No cable, no satelitte AND no sound
by nelsoul / February 2, 2006 2:08 AM PST
In reply to: It worked!!!!

I'm just using the old rabitt ears with my rca and having the same problem. I'll try the unplug ''fixit''
tonight. Thanks for he info.

Collapse -
sound cut off on RCA TV Model F36665 YXI
by ncddog / February 17, 2006 4:25 AM PST
In reply to: rca tv no sound?????

I have had the same problem for a year, and it got worse and worse, til my wife threatened me with all kinds of harm. I had discovered a long time ago, to just unplug it and plug it back in, and it would be good for as much as an evening.
10 days ago, it was doing it so frequently [every 10 minutes], that I figured an ''on-off'' switch would be more convenient. All I could find at the time, was a 3 prong extension cord with 6 recepticals on the end, and an 'on-off' switch.
Hooked it up, AND THE DARN THING HASN'T QUIT IN 10 DAYS!!
Can't figure how this would affect it, cause the TV is just a 2 pronger, but it is working for me???

Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

CNET Forums

Looking for tech help?

Whether you’re looking for dependable tech advice or offering helpful tricks, join the conversation in our forums.