Camcorders forum

Resolved Question

RCA Autoshot error/malfunctions

by Smellslike1974 / March 15, 2013 1:08 AM PDT

A bunch of years ago I had retired my RCA Autoshot CC6364.The problem I had back then and I still have now is when I go to play the tape with it still in the camera it shows an error on the screen. Something like "E03 Safeguard mode please remove and reinstall battery". Also when I eject the tape,it leaves about 5 inches of tape ribbon out of the tape,I have to keep tightening it back into the tape. I have removed and installed the battery like it asks but it never removes the safeguard. I have looked at the battery and it says JVC/Panosonic No. 23-381,6.0 VOLTS,1600. I'm not sure if any of this is useful information.

Also I know this is an old camera but nothing I have had since putting this puppy away has filled its spot. So I am willing to get it repaired once I find out what kind of problem it is.

Any help would be appreciated,I really just want to know if this issue can be fixed. I figured I would check out a forum instead of wasting my time. Thankyou.

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All Answers

Best Answer as chosen by Smellslike1974

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About the tape.
by R. Proffitt Forum moderator / March 15, 2013 1:18 AM PDT

If it can be brought back for a reasonable amount of money, my money is on cleaning the metal, rubber and plastic rollers that do the tape handling. If that does not fix that tape issue then I know to not send it to repair but locate a replacement player or camcorder. This is my advice on that.

However I see prior discussions on the error message and it will mean the repair center and frankly repair tends to be same/more than replacements unless this is some professional model.

The battery issue

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PS.
by R. Proffitt Forum moderator / March 15, 2013 1:35 AM PDT
In reply to: About the tape.

Sorry but there is a connection between the error and the tape problem. I didn't duplicate what you can find on the web about that since it does not look to be user serviceable so I shared what I would do instead. If cleaning does not help, get an estimate.

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