I'm sorry to hear you're having problems with Rapport.
It might help to post this information at our "CNET Download.com Site feedback" forum. They would be more apt to know about any existing problems. If need be, they would be the ones to take the appropriate actions.
You can find the forum here:
Best of luck. And thanks for reporting it!
there is a problem with this program not working with flash media and after i uninstalled it a message comes up stating that CNET knows there is a problem but still lets people download it. WHY?? It has ruined so many peoples computer.