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Rapport

by attaibi / June 1, 2011 5:11 AM PDT

there is a problem with this program not working with flash media and after i uninstalled it a message comes up stating that CNET knows there is a problem but still lets people download it. WHY?? It has ruined so many peoples computer.

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Re: Rapport
by Carol~ Forum moderator / June 1, 2011 5:40 AM PDT
In reply to: Rapport

attaibi..

I'm sorry to hear you're having problems with Rapport.

It might help to post this information at our "CNET Download.com Site feedback" forum. They would be more apt to know about any existing problems. If need be, they would be the ones to take the appropriate actions.

You can find the forum here:

http://forums.cnet.com/download-site-feedback-forum/

Best of luck. And thanks for reporting it!
Carol

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Sounds like a browser lockdown app.
by R. Proffitt Forum moderator / June 1, 2011 7:08 AM PDT
In reply to: Rapport

It may be proper for flash to be blocked since one can not vet such an app inside an app.

http://forums.cnet.com/7723-6132_102-528528.html?tag=contentBody;threadListing is interesting too since I'm finding folk slam updates when it's just that new issue.

Back to browset lockdown apps. It seems to me and all apologies as I'm a person that has written apps from the days of the GE 210 to present day that this app will purposely break web browsers in the name of LOCKDOWN.

If you don't want this lockdown, why did you install it?
Bob

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rapport
by attaibi / June 1, 2011 10:14 AM PDT

I was instructed to install it while starting a bank of America online account and did not know it would cause a problem do you know how I can fix this

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Sorry.
by R. Proffitt Forum moderator / June 1, 2011 11:48 AM PDT
In reply to: rapport

All I have is what's in this discussion. Let me try simple.

Uninstall it.
Bob

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rapport
by attaibi / June 1, 2011 12:15 PM PDT
In reply to: Sorry.

Already did and then a message came up from CNET stating that they know there is a problem with flash media and some other programs. But no solution on how to fix your computer after the damage has been done. So any other ways you know lhow to fix this problem? Since CNET knows there is a problem they should know how to fix it.

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These are the discussion forums.
by R. Proffitt Forum moderator / June 1, 2011 1:59 PM PDT
In reply to: rapport

There are no CNET staff here and we hope you can tell more about what the problem is.

I noted that flash issue in a link but you didn't reveal if that was the problem. Sorry but reading this discussion leaves me with one question.

What problem?
Bob

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rapport
by attaibi / June 2, 2011 8:36 AM PDT

The problem is that rapport has messedd my flash media so when I try to watch video online it doess not work right

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Which is one of the problems noted above in a link.
by R. Proffitt Forum moderator / June 2, 2011 10:12 AM PDT
In reply to: rapport

And it had nothing to do with Rapport but that Flash update.

Can you share if you changed the indicated setting?
Bob

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rapport
by attaibi / June 2, 2011 12:13 PM PDT

RAPPORT IS THE PROBLEM!!! I did not have a problem with any video and flash media until i downloaded rapport. I didnt think that what i am typing is complicated. once i went to uninstall the program a message came up and said that CNET knows this problem exsist. What can CNET do to fix this on my computer. CNET knows there is an issue, lets people download it, and does not have a solution. Sounds like maybe my next email may need to go to the better business bourgh. and i have no idea what your talking about when you asked about the indicated settings, please explain.

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Yes it is complicated.
by R. Proffitt Forum moderator / June 2, 2011 12:52 PM PDT
In reply to: rapport

You have repeated that there is a problem, yet never explain what it is, any error message or much else. You claim CNET knows about it yet you don't share a link to that knowledge.

There is a known issue with Flash that I noted in my first reply at http://forums.cnet.com/7726-7574_102-5141755.html?tag=posts;msg5141755

I did not tell you what that setting was since I was testing if you read the other discussion. If that's asking too much then let me part with this.

We are not CNET. Just folk helping folk and when you claim CNET knows what the problem is, that's fine but how about sharing?
Bob

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