As in my old scanner did this just fine. But there is rarely hope to fix this today as the OS is hit with registry cleaners and more.

Something is busted but that's all I can share. TIFF worked fine here with no issues like you noted but the office machines are very plain, stock and never tampered with (registry cleaners, malware.)

Not much to offer or go on. Try ONE thing. Go get IRFANVIEW and look at the TIFF one more time.