Computer Help forum


Proxy server isn't responding, Help!

by Your_Broker / May 20, 2013 4:03 AM PDT

I hope you can solve this problem.
I ran Wise Care 365 on Friday & I have not been able to get on line since.
I get this warning: "Proxy server is not responding" I did a system restore.
A message comes back saying: "System restore did not complete successfully.
Your computer's files & settings were not changed.
You can try again with a new restore point.
If you see this error again you can try an advanced recovery method. The first method replaces everything on the computer with a backup or recovery image.
This is a drastic measure I would not like to go though. What else can I do?

Just tried system restore again. Did not complete successfully again!

Now says: It failed while scanning the file system on c drive. The file may be corrupt. You may try System restore after running chkdsk /R on this disk. An unexpected error occurred during System restore. (0x8000ffff)

I then ran chkdsk /R on this disk.
Message back:
Can't check because disk is in use. Schedule Disk check to run next time windows boots up.

I did this 3 times the disk was not checked.
What can be done?
Thanks in advance from a frustrated guy!

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All Answers

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Re: what to do
by Kees_B Forum moderator / May 20, 2013 4:19 AM PDT

You can boot into the recovery console (sorry, that's XP speak, later versions of Windows use other terms) and use chkdsk /r from the command prompt it. But I doubt if it will help.

Then, if you don't have a recent image of the system you made yourself, it might be time for a clean install of the OS or whatever that advanced recovery in your system has to offer.

By the way, we there was a discussion about exactly this program last week in our PC Utilities forum. I added a link to this post as an example of why not to use a registry cleaner like this.


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You've Unfortunately Found Why NOT To Run Such Tools
by Grif Thomas Forum moderator / May 20, 2013 4:34 AM PDT

Most PC "optimizers" and registry cleaners do more harm than good.. It's why most of the folks here recommend NOT using these types of cleanup tools because necessary files and registry entries can be removed and make the computer unusable till a complete format and reinstall recovery is performed. If the program has an "undo" function, please run it and see if it can restore all the changes it made to the computer.. As you've found, "System Restore" frequently won't fix the changes made by such programs..

In order to give suggestions for fixing the problem, it would sure help if you told us more about your computer.. Make and model? Operating system being used? But in the meantime, the (0x8000ffff) error you're seeing is usually the result of damaged, or missing files.. Usually, the best method for fixing the problem is a complete format and reinstall of everything.. Occasionally, you can run the System File Checker program to find the damaged files and replace them.. No guarantees, but it's worth a try.. See the instructions for using SFC in the link below and I'm guessing you're using Window 7 but the basic steps of using "sfc /scannow' from a command prompt are the same with most recent Windows versions. :

Hope this helps.


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by xyvz / May 20, 2013 6:04 PM PDT

So why so many tools like this exist?

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Re: tools
by Kees_B Forum moderator / May 20, 2013 6:08 PM PDT
In reply to: LOL...

These tools exist because the makers earn money with it by selling it to people who don't know better than to believe what they say about it.


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Yep, They Exist Because People Believe The Hype
by Grif Thomas Forum moderator / May 21, 2013 1:08 AM PDT
In reply to: LOL...

Check around and it's almost impossible to find an unbiased comparison review site for such tools.. There's a reason.. They all seem to find something different, most of the "optimized" or registry items found aren't really a problem in the first place, and there is little to no performance improvement after using the tools..

Hope this helps.


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check disk
by xyvz / May 20, 2013 5:36 PM PDT

Have you scheduled the disk checker?

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(NT) Have you tried doing a system restore in the safe mode?
by glb613 / May 20, 2013 10:12 PM PDT
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