17 total posts
Re: Program bug on Netflix app on Samsung SmartTv?
Sorry to hear about the problems you've been having. You said you re-booted Netflix; does that mean that you deactivated and reactivated Netflix?
sorry if you misunderstood...
yes. if i didn't reboot the netflix i dont think i will be inputting again my netflix credentials, right?
Re: didn't misunderstand, just wanted to clarify
So basically, Netflix is starting to load a video and then times out as far as you can tell, correct?
Any chance you could get me the complete model code for this TV?
thats correct, the model number is UN55ES6100F.
i dont think you guys can help me on this, this is a problem in netflix app itself.
Connection Speed: using speedtest.net and my cellphone or pc 15-25mbps download and upload
Network environment: Wired/Home, for my tv
Router model: xfinity arris tg862
Distance to Wireless Router: ???
Channel Broadcasting: ???
MAC address: ???
IP address: 10.0.0.28
DNS server: ???
i did not use netflix on my smart tv again.
Having the exact same frustrating problem !
Yes I have the exact same problem and I have reloaded Netflix many times. It is NOT Netflix as my other wireless Netgear router has NO problems playing Netflix programs on the TV. My Samsung is 51" Plasma series 5+
" message like "We're having trouble playing this right now. Please try it later or choose a different title.""
Since Netflix writes this app, and has issued the message your next call is Netflix.
thats what i said in my original message...
i know the problem is in netflix app, thsts what i said...and netflix is not doing any fix on their app. i know it has something to do with the time they put on their app coding and its irritating.
The last hurrah.
While I'm seeing reports of Smart Hub issues today, if the Samsung servers are up, the last hurrah is to remove the netflix app (this is true for most app issues) then go get it again. Sometimes you see that an app won't update but if you toss it out it seems to get over it.
Finally, I found how to solve it. :-)
Finally, I found how to solve it.
1) Enter in smart option
2) Press the "d" button (blue button)
3) Select the option to reset the applications menu
4) Wait while applications are reloaded
5) Enter in a full functional Netflix (you will need to login into you account one more time)
I hope this help everyone with this same issue.
What exactly is entering in smart option?
Thank you! Thank you! Thank you!
I am having the same issue and don't understand your fix. Can you help? It's driving me crazy!!'
How do you enter the "Smart option" ? I can't figure out how to do it.
32" 5300 tv. Tv cycled on and off by itself. Downloaded and usb updated tv to 2001.3 firmware which I believe fixed my problem however, when I did that the Netflix app stopped working just as you described it. Found a fix for that but it's not the best. Go in and change the country code to UK and it will reload the appropriate apps including Netflix. It has worked every time since then. The issue I have with that is you lose some of the apps from the US. Pandora being the bigger one for me but Netflix's works every time. To change the country code:
open Smart Hub
Press Fast Forward 2 8 9 rewind
select the country code
Again, Smart hub will update all of your apps for those available in that country but Netflix will work fine.