Had an external eSATA 500 gig that worked great for 3 years...started to get pixellation and recording problems about 2 weeks ago. Tech support came out, disconnected the drive, and now the external drive is not recognized--numerous re-boots do nothing...mystro comes up, gives me 3 white boxes, and then...nothing--it just stops.

Who writes mystro? how can I fix this problem? I've got over 300 hours of programs that are now toast...

I need tech support from the people that WRITE MYSTRO...nobody seems to know who this is...or they aren't saying...

PLEASE HELP ME!!