Considering it's only XP then USB support was so-so until Service Pack 2 came out. Why people don't install the updates is a mystery to me.
If the files are important, before attempting any repair on the machine or drive, have a friend try the drive.
I have an external hard drive which has worked fine for the pass 4 months. However, now the computer simply could not detect it. Usually there would be the USB icon and autoplay on windows when I connect the hard drive, but now, nothing pops out. I have also tried to use the add hardward under the control panel icon in the start button, but the icon for the hard drive was not there. I have checked the hard drive for any obvious physical damage, but I think the hard drive works fine since I can hear it spinning inside.
On the enclosure there are two LEDs; one marked as "LED" and another one as "R/W". Usually during autoplay or when there hard drive is reading, the "R/W" lights would be flickering. But now, it doesn't.
I am using windows XP
The hard drive is a 120 gb Maxtor
The enclosure is a ZDisk external storage from Cintre (model CI-330U2)
My question is this:
Is the hard drive or the enclosure is the problem since I can still hear and feel the hard drive is spinning but the "R/W" led on the enclosure is not flickering.
If the enclosure is the problem, I can simply replace it. But if the hard drive is damaged, I would lose all my pictures
Please help me. Thank you!