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problems with external hard drive

by 4JohnW / July 8, 2006 11:07 PM PDT

I have an external hard drive which has worked fine for the pass 4 months. However, now the computer simply could not detect it. Usually there would be the USB icon and autoplay on windows when I connect the hard drive, but now, nothing pops out. I have also tried to use the add hardward under the control panel icon in the start button, but the icon for the hard drive was not there. I have checked the hard drive for any obvious physical damage, but I think the hard drive works fine since I can hear it spinning inside.

On the enclosure there are two LEDs; one marked as "LED" and another one as "R/W". Usually during autoplay or when there hard drive is reading, the "R/W" lights would be flickering. But now, it doesn't.

I am using windows XP
The hard drive is a 120 gb Maxtor
The enclosure is a ZDisk external storage from Cintre (model CI-330U2)

My question is this:

Is the hard drive or the enclosure is the problem since I can still hear and feel the hard drive is spinning but the "R/W" led on the enclosure is not flickering.

If the enclosure is the problem, I can simply replace it. But if the hard drive is damaged, I would lose all my pictures Sad

Please help me. Thank you!

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Try it on the other ports (rear ones) and...
by R. Proffitt Forum moderator / July 9, 2006 12:20 AM PDT

Considering it's only XP then USB support was so-so until Service Pack 2 came out. Why people don't install the updates is a mystery to me.

If the files are important, before attempting any repair on the machine or drive, have a friend try the drive.


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tried that but about the "R/W" LED.....
by 4JohnW / July 10, 2006 11:43 AM PDT

I ve tried on other ports but I havent tried to yet wit my friends. Thanks for the idea.

I was concerned about the LEDs on the enclosure. The "R/W" LED is not blinking and usually it does when the hard drive is reading or working or wat ever it is called. Is that a big problem?


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