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Problems with BD-FM59C blue ray player

by syfang / March 16, 2013 12:42 AM PDT

We bought the player at Costco 3 days ago and I notice the following problems. Are they resolvable?

1. Flaky wireless connection, while all other wireless smart devices work fine. I ended up applying wired approach.

2. I use the web browser to watch Grey's Anatomy on ABC.com. It always crashes (exit page and back to homepage) after initial load.

3. It keeps saying "Invalid Applications" when I click on hulu plus, YouTube, Pandora icons. Apparently these apparently are not downloaded. How to download the apps?

#2 and 3 annoy me the most. I may return the player if I can't resolve them.

Any suggestions? Thank you.

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All Answers

Best Answer as chosen by syfang

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Item by item.
by R. Proffitt Forum moderator / March 16, 2013 3:14 AM PDT
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Thanks, but....
by syfang / March 16, 2013 2:45 PM PDT
In reply to: Item by item.

Thanks, Bob. I was hoping the device can help to save monthly cable subscription. Looks like the web capability is not up to par. I will have look into other options.

By the way, our wireless router is sitting right above the blue ray player. I'm disappointed the Wi-Fi isn't robust.

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At that distance should have been fine.
by R. Proffitt Forum moderator / March 17, 2013 1:05 AM PDT
In reply to: Thanks, but....

But wired is always preferred for most than a few reasons. The reason most are not aware of is that wiring a device improves WiFi for the other devices. Think of a crowded room and a conversation is easier with less people.
Bob

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Re: Great analogy!
by Samsung_HD_Tech Samsung staff / March 18, 2013 3:43 AM PDT

Hi Bob,

The people talking in a room is a brilliant analogy: it's both something people can relate to and works relatively closely to the EM signals. I'll have to try to remember to use that one.

HD Tech

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Typo city.
by R. Proffitt Forum moderator / March 18, 2013 3:52 AM PDT
In reply to: Re: Great analogy!

I meant "more" instead of "most" there but then again we can always use the Cone of Silence. Right?
Bob

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Re: Problems with BD-FM59C blue ray player
by Samsung_HD_Tech Samsung staff / March 18, 2013 3:49 AM PDT
In reply to: Item by item.

Hi syfang,

Bob was spot on with parts 1 & 2. So I'll pick up 3.

It may be an issue that you can fix with a reset of Smart Hub. Try going to Settings > Smart Features > Reset Smart Hub

HD Tech

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