Samsung forum



by wchin15232 / July 4, 2012 8:18 AM PDT

I have the following: Samsung LED TV UN40ES6100F, Samsung Galaxy Tab 2 10.1 and Western Digital MyBook Live 3TB. The TV and MBL are wired network connection. Files are stored in private shared folders on MBL. I am able to stream MP4 videos from MBE to tablet with NO problems. I can only stream MP3 audio to the TV. I can see the MP4 files on the TV but when I select a file to play, it keeps loading and finally times out.

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All Answers

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Be sure to check and see
by R. Proffitt Forum moderator / July 4, 2012 10:51 AM PDT

What video encoding methods are supported. It sounds as if MP4 is not supported by the TV.

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Re: Problems with Allshare
by Samsung_HD_Tech Samsung staff / July 5, 2012 12:03 AM PDT
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(NT) So is MP4 with DRM supported?
by R. Proffitt Forum moderator / July 5, 2012 2:01 AM PDT
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by wchin15232 / July 5, 2012 2:39 AM PDT

I understand it is supported. Why it is not loading on the TV and it works on the tablet?

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by R. Proffitt Forum moderator / July 5, 2012 3:10 AM PDT
In reply to: Re:

MP4 is not a standard. If I go get MEDIA INFO to peek at the MP4 encoding I often find (in fact 100% of the time) the .MP4 file is not encoded in a way these Smart TVs can handle.

The makers, so far do not go into much detail such as writing about how to check out encoding but I hope this helps you figure it out.

If you feel this is a warranty issue, be sure to call it in. But that usually just frustrates most.

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by wchin15232 / July 5, 2012 4:26 AM PDT
In reply to: Frankly?

The files play on a Samsung UN55B7000 though.

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That only means
by R. Proffitt Forum moderator / July 5, 2012 7:47 AM PDT
In reply to: RE:

That it's compatible with that set. If you keep reading the forums you learn it doesn't mean it will play on another set.

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by wchin15232 / July 7, 2012 12:00 PM PDT
In reply to: That only means

I didn't think the same file can NOT play on a current TV model. The purpose of a forum is HELP each other out and not point out. The purpose is to show someone where to get the answers.

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Then we turn to the product manual.
by R. Proffitt Forum moderator / July 7, 2012 3:34 PM PDT
In reply to: Re:

It lists what files are compatible and we can check that out with tools like MEDIA INFO.

A few members expect some tweak to add more decoding. There is no such tweak.

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