Samsung forum



by wchin15232 / July 4, 2012 8:18 AM PDT

I have the following: Samsung LED TV UN40ES6100F, Samsung Galaxy Tab 2 10.1 and Western Digital MyBook Live 3TB. The TV and MBL are wired network connection. Files are stored in private shared folders on MBL. I am able to stream MP4 videos from MBE to tablet with NO problems. I can only stream MP3 audio to the TV. I can see the MP4 files on the TV but when I select a file to play, it keeps loading and finally times out.

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: PROBLEMS WITH ALLSHARE
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: PROBLEMS WITH ALLSHARE
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Be sure to check and see
by R. Proffitt Forum moderator / July 4, 2012 10:51 AM PDT

What video encoding methods are supported. It sounds as if MP4 is not supported by the TV.

Collapse -
Re: Problems with Allshare
by Samsung_HD_Tech Samsung staff / July 5, 2012 12:03 AM PDT
Collapse -
(NT) So is MP4 with DRM supported?
by R. Proffitt Forum moderator / July 5, 2012 2:01 AM PDT
Collapse -
by wchin15232 / July 5, 2012 2:39 AM PDT

I understand it is supported. Why it is not loading on the TV and it works on the tablet?

Collapse -
by R. Proffitt Forum moderator / July 5, 2012 3:10 AM PDT
In reply to: Re:

MP4 is not a standard. If I go get MEDIA INFO to peek at the MP4 encoding I often find (in fact 100% of the time) the .MP4 file is not encoded in a way these Smart TVs can handle.

The makers, so far do not go into much detail such as writing about how to check out encoding but I hope this helps you figure it out.

If you feel this is a warranty issue, be sure to call it in. But that usually just frustrates most.

Collapse -
by wchin15232 / July 5, 2012 4:26 AM PDT
In reply to: Frankly?

The files play on a Samsung UN55B7000 though.

Collapse -
That only means
by R. Proffitt Forum moderator / July 5, 2012 7:47 AM PDT
In reply to: RE:

That it's compatible with that set. If you keep reading the forums you learn it doesn't mean it will play on another set.

Collapse -
by wchin15232 / July 7, 2012 12:00 PM PDT
In reply to: That only means

I didn't think the same file can NOT play on a current TV model. The purpose of a forum is HELP each other out and not point out. The purpose is to show someone where to get the answers.

Collapse -
Then we turn to the product manual.
by R. Proffitt Forum moderator / July 7, 2012 3:34 PM PDT
In reply to: Re:

It lists what files are compatible and we can check that out with tools like MEDIA INFO.

A few members expect some tweak to add more decoding. There is no such tweak.

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


Big screens for the big game

Still looking for the best TV deals ahead of Sunday's game? Here are our top three big screen picks.