Computer Help

General discussion

Problems with Ad Aware

by ljohnson23094 / March 28, 2010 2:15 AM PDT

My husband installed the Ad Aware software-sorry not sure which version, and ever since then I can't load/install anything. I can't get into my work stuff and I recently purchased MS Office Student version and can't figure out how to install it. I try to open or install it and it says that "Ad Aware scanning engine could not be found." I had to uninstall Ad Aware because it was not letting me load certain things I needed, but even after doing this. I still cannot load anything. I need MS Word for school and need it installed. How can I fix this problem? I would like to kill my husband for even putting it on here in the first place. Sometimes I can save things to my desktop and loead them from there, but I can't figure out how to do this when installing MS Office. I tried to look online to see if I could talk to Microsoft but would not like to pay an additional $30.00 for someone to help me. I'm not made of money you know. If anyone has any ideas how I can get the Ad Aware out of my life, I would greatly appreciate it. Thanks

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Problems with Ad AWare
by parkwood 40 / March 28, 2010 6:18 AM PDT
In reply to: Problems with Ad Aware

Well what I would do is a system restore going back a day before you installed Ad Aware and then download Microsoft Security Essentials it's free from Microsoft and is very good.
Paul.

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uninstalling ad-aware
by Brechan / March 28, 2010 1:53 PM PDT
In reply to: Problems with Ad Aware
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Ad Aware
by pyrrhus55 / March 29, 2010 12:58 PM PDT
In reply to: Problems with Ad Aware

Is not a bad program. So your husband is probably being wrongly blamed in that regard.
I would ask, do you use a file sharing program for say music?? Like say Limewire??
Sounds like a online virus scan is needed, and a registry fix program may be needed. The later is available at cnet downloads. Various companies offer free scans. I prefer Eset.
As per your description, I suspect, just a guess, that the ad aware exe was corrupted by a bug you allready had in the machine. And that the other exe's are suffering from the same bug as well.

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once ad-aware is uninstalled
by Brechan / March 29, 2010 5:27 PM PDT
In reply to: Problems with Ad Aware

and if you suspect that you may have been hit by a virus (either before, during, or after installing ad-aware); then here's a link to F-Secure, a well-known security site.
F-Secure offers a variety of programs (some free, some for purchase), including an online virus scanner.
http://www.f-secure.com/en_EMEA/security/tools/

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