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problems saving files with photoshop6

by DBL0SVN / June 17, 2010 9:23 PM PDT

Hi, recent problem with photoshop 6. Working well before for years. When I open a TIF file and save as jpeg, somtimes I won't be able to re-open the jpeg. I get an error message that says 'could not open "C:file path\filename.jpg" because the file is locked. Use the 'properties' command in the windows explorer to unlock the file'.

However, even when looking under the properties command for that file, I can't find anywhere to 'unlock' the file. I can't delete the file either. I've also tried to open as a TIF or to open with other programs such as paint or picasa, with no luck. I then uninstalled photoshop and re-installed it - no improvement.

System - Lenovo T61 laptop T7500@2.2 GHz, 2GB RAM, WinXP Professional SP2, Photoshop 6.0

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Re: locked
by Kees Bakker / June 17, 2010 9:28 PM PDT

Indeed, there's no way in Explorer to 'unlock' a file, as far as I know.

The next steps:
1. Can you open that file after a reboot?
2. Can you open that file after you close Photoshop? If no, continue with:

3a. Download and install Process Explorer from
3b. Use it to find if there's a program having it open.
3c. If so, delete that program from Task Manager.
3d. See what happens.

Also try unlocker from and see how that works.

Tell your experiences.


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by DBL0SVN / June 17, 2010 10:06 PM PDT
In reply to: Re: locked

1. No
2. No
3. I've downloaded process tracker and got it running. On the display there was another program within photoshop called AOM.exe which I deleted. No improvement. How do I go about finding out which program is keeping my file open?

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Just a thought.
by R. Proffitt Forum moderator / June 17, 2010 10:09 PM PDT
In reply to: locked
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by DBL0SVN / June 17, 2010 11:58 PM PDT
In reply to: Just a thought.

That looks interesting but it says on that webpage that the other way to get round the 'locked' file issue is simply to reboot the computer. Unfortunately, that doesn't work for me, so will 'who lock me' still be useful?

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Did you change your question?
by R. Proffitt Forum moderator / June 18, 2010 12:03 AM PDT
In reply to: useful?

If you just need to unlock it, research UNLOCKER.

And YES who lock me can help you figure it out and will help those that are trying to sort this out if you share what you find.

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by DBL0SVN / June 18, 2010 12:55 AM PDT

Ok so before downloading any other tools, I ran McAfee. It's still running but so far has found 'W32\rimecud!mem' in 3 locations so far. I presume this may explain my problems? I will let McAfee finish then try again with photoshop.

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