Windows 7 forum

Question

Problem with Internet Explorer after removing Delta Search

by grande351 / March 25, 2013 3:36 AM PDT

Hopefully someone can help me. My father is having a problem with his laptop. Internet pages are extremely slow to load. I did some checking and found that he had gotten the Delta Search browser hijacker. I removed both Delta Search programs using add/remove programs on the control panel. I also reset all the I.E. settings back to default. Delta Search now appears to be gone, but the pages still take forever to load. I did a full scan with Malwarebytes but it didn't find anything. Are there any registry keys that may have been changed? Would removing and reinstalling I.E. help the situation? If so, what is the process for doing this? I worked on this thing all day yesterday and I've run out of ideas!

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Problem with Internet Explorer after removing Delta Search
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Problem with Internet Explorer after removing Delta Search
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
My dad had that issue. Turns out it was something else.
by R. Proffitt Forum moderator / March 25, 2013 3:38 AM PDT
Collapse -
Answer
Delta Support

Hey Grande351

first of all follow these instructions again for any case to make sure you did remove delta fully from your father's IE:

Go to the Start Menu. Select Control Panel ,Add/Remove Programs.
If you are using Windows Vista or Windows 7, select Control Panel ,Uninstall a Program.
Search for Delta toolbar on IE in the list. Select the program and click Remove button.
If you are using Windows Vista/7, click Uninstall up near the top of that window.
Open Internet Explorer. Go to Tools >> Manage Add-ons.
Select Toolbars and Extensions. Uninstall everything related to Delta Ltd. From the list: Delta toolbar, Delta toolbar helper, Delta IE plugin, DeltaToolbar.com, etc.
Select Search Providers. First of all, choose the Bing search engine and make it your default search provider (set as default). Then select Search the web (Delta) and click Remove button to uninstall it (lower right corner of the window).
Go to Tools , Internet Options. Select General tab and click Use default button or enter your own website, e.g. gooog.com instead of search.Delta.com. Click OK to save the changes.

***
Now also check in your Add/Remove Programs menu ( in control panel) that you don't have any feature called Browser Manager OR Browser Protector
also do the same checking your Fathers IE Extentions for those 2 , if you find them delete them and this should remove completely Delta from the browser, if you still can't fix this please email to Support@delta-search.com and our technical staff can assist you

Good Day

Popular Forums
icon
Computer Help 49,613 discussions
icon
Computer Newbies 10,349 discussions
icon
Laptops 19,436 discussions
icon
Security 30,426 discussions
icon
TVs & Home Theaters 20,308 discussions
icon
Windows 10 360 discussions
icon
Phones 15,802 discussions
icon
Windows 7 7,351 discussions
icon
Networking & Wireless 14,641 discussions

CNET's Tech Minute

Top 3 news reading apps

With the latest tech, getting news delivered to your phone is easier than ever. Here's a roundup of apps that are customizable and useful for getting the news.